I'd love to use this service but as a freelancer who would get much more than 300 feedbacks a month the pricing schema seems completely off point and makes it impossible for me to use.
I really hate companies that have tiered pricing, it's unfair to those who don't use all of their allocated tier and unfair to those who need much more and are fine with paying if I don't need to contact them, just implement a way for me to pay-per-feedback or something.
>Visual Bug Tracking: Understand what your user's mean!
This is petty, but such an obvious misspelling/typo
means I move on. If you can't polish copy details on the landing page, the product probably isn't polished either.
Oh please. Give me a break. I have read typo and grammar errors on well published papers and those are the big guys in their fields. I am sure their products aren't polished either.
Where is the value-add to convince me or my QA team that this is worth $ compared to the current practice of using browser extensions (like Awesome Screenshot for Chrome) to take screengrabs and annotate them? Yes, our method is lacking the interface to bug trackers, but we don't use any of those bug trackers anyway, so no loss.
Your QA doesn't have to install an extension. Imagine cross-browser or cross-device testing (desktop, mobile, even IE!) or imagine the feedback comes from your (development) customers. Usually, you'll get unstructured emails with near-zero screenshots / meta information.
This is brilliant, and brings to mind Marco Arment's excellent Bugshot[1] for iOS. Of course, this won't work for more complex interaction bugs, but perhaps support for animated GIFs could be added?
Edit: just seen the pricing, $19/mo seems a bit steep, and there's no free tier, just a trial. Shame. They're positioning it as an integrated bug reporting solution, but I think it would get more adoption as an atomic tool with more approachable pricing.
What concerns me more than the pricing is their monthly limits. $99/m can only allow 300 feedback forms collected in each month. That is only 10 per day
The demo didn't work for me, Firefox 24.0/Windows.
It just greyed out the screen, I could draw but I had no tool icons to do anything with it. The only way I could recover the page was to resize the window.
[+] [-] overshard|12 years ago|reply
I really hate companies that have tiered pricing, it's unfair to those who don't use all of their allocated tier and unfair to those who need much more and are fine with paying if I don't need to contact them, just implement a way for me to pay-per-feedback or something.
[+] [-] strict9|12 years ago|reply
This is petty, but such an obvious misspelling/typo means I move on. If you can't polish copy details on the landing page, the product probably isn't polished either.
[+] [-] grexi|12 years ago|reply
[+] [-] yeukhon|12 years ago|reply
[+] [-] eitally|12 years ago|reply
[+] [-] grexi|12 years ago|reply
[+] [-] quarterto|12 years ago|reply
Edit: just seen the pricing, $19/mo seems a bit steep, and there's no free tier, just a trial. Shame. They're positioning it as an integrated bug reporting solution, but I think it would get more adoption as an atomic tool with more approachable pricing.
[1]: https://itunes.apple.com/gb/app/bugshot/id669858907?mt=8
[+] [-] zhuzhuor|12 years ago|reply
[+] [-] eterm|12 years ago|reply
It just greyed out the screen, I could draw but I had no tool icons to do anything with it. The only way I could recover the page was to resize the window.
[+] [-] grexi|12 years ago|reply
[+] [-] swatkat|12 years ago|reply
http://i.imgur.com/YEdsPr7.jpg
[+] [-] grexi|12 years ago|reply
[+] [-] unknown|12 years ago|reply
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[+] [-] SchizoDuckie|12 years ago|reply
[+] [-] fdorfbauer|12 years ago|reply
[+] [-] Jemaclus|12 years ago|reply
[+] [-] fdorfbauer|12 years ago|reply
[+] [-] birdmanrad|12 years ago|reply