Good post. So much this. If your pricing doesn't make sense, you will eventually find out one way or another - but don't give out discounts solely for the purpose of bringing in new customers. Especially if they are not seeing the value of your product at its listed price point.
This will just lead to them wanting more. And I've often found that the users paying the least ask for the most.
Pxtl|12 years ago
This is a universal truth. Any business where they tried to under-cut the competition will have horror stories about their lowest-paying constantly-dickering customers trying to squeeze every last ounce of use out of the service or widget they under-bought.