I would stay away from 1and1 in the future, but their customer service seems alright. The main thing to watch out for is they don't notify you when a contract is about to expire and instead send you the bill after it auto-renews. My fault for getting used to other registrar/hosting services' conventions. They waived and cancelled my account after I called though. I'd say they're a bit more upstanding than EIG's[1] brands.
vostrocity|12 years ago
[1] http://www.digitalfaq.com/editorials/websites-blogs/hostgato...