[leknarf]

If we've ignored you, it's unintentional and I apologize.

Ken and I (Andrew) list our email addresses on our home page. Similarly, every automated email we send comes with the reply address set to one of our personal email addresses. Sometimes, people reply to those automated messages asking for things we can't really help with. I try to respond to everyone, but honestly, sometimes messages just slip through.

I've considered removing our email addresses from our web page. I'm sure that would decrease the number of messages we receive, which would increase the percentage we could reply to. But that would ultimately make us less available.

If you have any suggestions on how we can keep track of a high volume of inquires, I would love to hear them. Neither of us have run a startup at this scale before, so we're naturally trying to figure things out as we go.