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jmsduran | 12 years ago

I live in Austin and have Time Warner Cable, my bill is roughly $173.00 per month. This is includes Internet (30 Mbps down/5Mbps up) and basic cable (no premium channels).

For people living in Austin, I doubt we will see increased speeds or better price offerings from AT&T/TWC until the day Google Fiber is available to significant portions of the city's population.

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gnoway|12 years ago

If you're paying $173/mo for that internet and actual 'basic cable' - big 4 + pbs/shopping/church - you are being abused and should cancel immediately.

That sounds overpriced given any definition of basic cable I can think of.

jmsduran|12 years ago

That's what I'm thinking too. Soon I plan to dispute my bill before the annual increase, or threaten to cancel and switch to AT&T.

mikeyouse|12 years ago

They're offering new customers your exact service for less than half of what you're paying. Definitely get on the phone and threaten to leave:

http://imgur.com/rIrcxmJ

ahlatimer|12 years ago

My roommate works in retention at TWC. GP can definitely call and get that cut quite significantly. GP may not even have to threaten to leave -- just ask them to see if any promotions are available for that area. If they don't or don't offer enough of a discount, then threaten to cancel, get transferred to retention, and likely get an even better rate. The reps definitely have limits in what they can cut you down to, but $173/mo for basic cable and the 30mbps connection is pretty far from what they can get you down to.

cwal37|12 years ago

Holy shit, are those prices normal for Austin? Everywhere I've lived (Illinois, Indiana, Tennessee) I've paid roughly $40-50/month for just internet from Comcast that's also a bit faster than yours.

I've always been on promo deals, but even the "regular" price is $70-80.

js2|12 years ago

TWC in Cary, NC for 5/30 service (nothing else, just Internet) is $72.38/month. And they just sent me a letter saying rates are going up.

My only theoretical alternative is AT&T but last I checked they don't even know my address exists (my house was built in 2004).

Meanwhile Wilson, NC built out its own network after getting fed up with broadband providers not willing to service her citizens. Of course that won't be happening elsewhere in NC since TWC successfully lobbied the state legislature to prevent other towns from doing so. Anyway, here's the pricing in Wilson http://www.greenlightnc.com/about/internet/

    20Mbps Internet-only	$39.95
    40Mbps Internet-only	$59.95
    60Mbps Internet-only	$79.95
    100Mbps Internet-only	$104.95
    1Gbps Internet-only 	$154.95
All symmetrical. Much better than anything from TWC or Comcast or AT&T.

dopamean|12 years ago

I'm in Austin. I pay 48ish for 15 down 3 up.

caw|12 years ago

TWC is ridiculous on price. My complex was wired for it but they would only sell me "business class" rather than consumer. I instead got U-Verse (18 down / ?? up) for $45 per month.

ahlatimer|12 years ago

Define "normal." If you let your rate increase after your promotional period ends, then yes, but it only takes one phone call to retention to get that back down.