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MitziMoto | 12 years ago
My business started as a hobby and has grown significantly (due to SEO ranking improvements) over the last couple years. We're now at a point where we (my wife and I) can no longer handle the volume that's coming in. Our options right now are a) hire an employee to help reduce the load or b) remain small and stagnant because Google could cut the cord any minute.
I'm trying like hell to find alternate traffic streams like Adwords, Facebook, Mobile, etc, but I can't quite figure out how to make a reasonable profit with them. So for now I guess I just have to take the risk. No guts, no glory.
unclebucknasty|12 years ago
Also, if you have more business than you can handle, then the only certainty on your decision tree right now is that you will lose revenue if you don't hire someone to help. Google may hose you (and that may even be likely, at some point) and you may be able to find alternate traffic streams, but they are not certain occurrences, nor is the timing of any of these scenarios (including a Google hosing).
And, of course, if you get help then it may free up some of your time to pursue the other streams without impacting your current revenue.
If you can mitigate your hiring risks by offering 1099 or contract-to-hire, or otherwise, that may be prudent.
But, again, you gotta' maximize your profit while you can. Congrats on having a "good problem" and best of luck!
MitziMoto|12 years ago
If it was just my wife and I like it has been, I wouldn't mind the risk. We've gotten this far. My fear is in hiring a new employee and having their livelihood dependent on my business that has a single point of failure. Granted, it's a fairly entry level customer service position so it's not like someone's going to retire from the job, but I would still feel just awful if I had to let them go because we had no traffic due to something like a "mysterious" Google penalty that I can't figure out and will get no help from Google on.
I'm hoping we can use the free time we'll have from mundane tasks to think about how to make the business work with other traffic sources.
xur17|12 years ago
I never could figure out why the search traffic dropped off. I didn't partake in any seo tactics (I honestly wouldn't have known how to), and my search traffic hasn't really recovered.
Interestingly, my traffic recovered based on direct and refferal traffic, so it wasn't as big of a problem as it could have been, but it does sadden me that I am missing out on a significant portion of the current market (to get new users), but I'm completely lost on why my ranking dropped.
drjacobs|12 years ago