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powdahound | 11 years ago

Garret from HipChat here. The previous discussion on this topic made a lot of assumptions about this change, so I'd like to quote some additional detail from our help doc (http://help.hipchat.com/knowledgebase/articles/358098) before the same happens here;

  In order for an organization to access 1-1 chats occurring
  after May 27, 2014 or later, the organization will need to
  make a request by emailing support@hipchat.com. As stated
  in the HipChat-specific terms, the requesting entity must
  have consent from their affected users in order to obtain
  access to those users' 1-1 chat history. The typical way
  that an entity would have the right to access employee 
  communications is through the entity's employee policy.
  It is standard practice among businesses to state in their
  policies that the employer has the right to access 
  communications occurring on workplace systems. You should
  speak with your employer if you have questions about their 
  specific data access policies.

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mjolk|11 years ago

>The typical way that an entity would have the right to access employee communications is through the entity's employee policy.

It's nice of you to drop into this thread, but it's exactly as bad people assumed.

If I was an employer and I didn't cover this sort of breach of privacy in my employee policy, and someone at Atlassian bothered to ask (I'm sure that Atlassian invests in lawyers to vet each submitted request), I'd just add the language to the policy document and fire it off.

stox|11 years ago

My commendations on how you guys handled this and how well you notified the user base of the change.