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Introducing UberTAXI

84 points| JackWebbHeller | 11 years ago |blog.uber.com

61 comments

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QuadDamaged|11 years ago

Good timing, because in about 1 hour from now, at 14:00 BST / 13:00 UTC (as if there were such a thing as British Summer), the London Black Cabs will stage a protest that will gridlock London. Not that anyone stuck in London traffic will be able to tell the difference.

Article from the Beeb: http://www.bbc.co.uk/news/technology-27783218

edit: DST is hard

corin_|11 years ago

Off-topic, but...

> as if there were such a thing as British Summer

Have you not looked outside lately? We're having it right now!

Thasc|11 years ago

Just popped down. Complete gridlock all the way from Trafalgar Square through Parliament Square and beyond. The air is saturated by beeping taxi horns, and it's hot as hell.

markba|11 years ago

This is the perfect time for Uber to announce the new option

popey|11 years ago

14:00 BST is 13:00 UTC, not 15:00 UTC.

JackWebbHeller|11 years ago

> "We recognise the unique heritage and value of traditional black cabs when it comes to getting around. UberTAXI is another way of using technology to offer more choice, making life simpler and keeping London moving"

If you can't beat 'em, join 'em.

hobolobo|11 years ago

Or if you can't beat 'em, co-opt 'em

itstriz|11 years ago

In Chicago some licensed cab drivers use Uber to process their payments with the Uber Taxi service. You can call a cab with the app, pay the normal fare plus 20% gratuity and a small service fee. I don't use cabs often, but it's working out way better for me than when I used to call dispatch and maybe the cab would show up and maybe it wouldn't. It's also really nice to be able to just get in and get out without wasting time dealing with payments. The drivers that I've spoken to seem to like it as well as it gets them more fares.

alexanderri|11 years ago

Uber started with boat services in Stockholm today. I thought that was bigger news :)

You might want to translate this somehow but here: http://blog.uber.com/UberBAT

ptr|11 years ago

I wonder if this is part of some larger campaign -- maybe there are more Uber* stuff going on in other cities? UberRICKSHAW!

Irishsteve|11 years ago

Taxis in a lot of big euro cities are on strike at the moment because of what they deem unlicensed taxi services. Uber is being mentioned specifically. So while it's good for uber that they are announcing new services id much rather they sort my problem of spending a few extra hours getting to airport and a few more extra hours getting out of the airport today

Irishsteve|11 years ago

And in the end, driven by uber's surge pricing, their drivers broke the picket line while stranded travelers (I included) welcomed them with open arms

izolate|11 years ago

As a non Uber customer, why would I use this over Hailo? And why would Uber customers opt for a more expensive taxi when the same application has a cheaper option?

When I use black cabs here in London, I'd much rather use an established and local product from a company with less questionable ethics. That's Hailo.

viraptor|11 years ago

My guess is it's more about politics than actual service. Basically saying "hey, taxis are so much different we can even offer them as a completely separate service. UberX / Uber are not taxis." This may come useful if/when TfL changes their mind, or some court forces this discussion.

driverdan|11 years ago

> ...from a company with less questionable ethics

Ok, I'll bite. What is questionable about Uber's ethics?

ChrisArchitect|11 years ago

I didn't know Halio was London based I swear by Uber in Toronto and will use it in London when I'm there next. A long time ago (year and half?) I looked up what the difference between the two was and it wasn't much. Comparing apples to apples, namely, plain old taxi service, they aren't much different but Uber is straight no minimums, gratuity set to a standard rate. I decided not try Halio at the time and stick with the Uber I'd been supporting (arbitrary I know) and enjoy not having to worry about any settings or anything. Hail cab, hop in, hop out, done.

On the business side I think Halio is an actual cab dispatcher company, whereas Uber is just an app service that any cabbie can use..... Anyways, yeah, have nothing but good things to say about Uber and kind of laugh at the mess going on in London right now

kitbrennan|11 years ago

One of the main benefits over Hailo is that it doesn't appear to have Hailo's minimum pricing: https://hailocab.com/drivers/blog/2013/02/04/minimum-fares-s...

I imagine it will also have different drivers, so it may be worthwhile having both apps. I often find myself with a 10 minute wait for Uber when a Hailo taxi is 2 minutes away, and vice-versa.

easytiger|11 years ago

> When I use black cabs here in London, I'd much rather use an established and local product from a company with less questionable ethics. That's Hailo.

What!? Hailo now does private cab hire firm booking, which led to lots of Black cab drivers removing support for it

eli|11 years ago

They've been doing this in DC for several years. It seems to work, more or less. I think there are more cabs on Hailo if that's what you want. Some cab drivers are extremely anti-Uber.

mayneack|11 years ago

I haven't tried Hailo, but in Boston the uber cabs have never felt scarce to me.

theklub|11 years ago

I find the rise of Uber fanboys very interesting. Is it real or are they bots?

wyager|11 years ago

I'm real. Uber is 100x better than normal taxi services. The cars don't suck or smell bad, the drivers aren't assholes, and the fares are reasonable. That is completely orthogonal to my experiences in any taxi.

ollerac|11 years ago

I love Uber and I'm real. It's a great service, really efficient, and not that expensive. I rely on it multiple times a week.

themagician|11 years ago

I'm real. Uber isn't just a convenience for many. I rely on it to get around. Sometimes I might use it four or five times a day. Sometimes I don't use it at all. But I no longer have a car, nor do I want one, because of Uber. And I'm not alone. For many Uber has become a necessary utility.

tlrobinson|11 years ago

Real. Been using it since 2010. Unapologetic fanboy.

jankeromnes|11 years ago

I don't really know what to make of:

> There will be no booking fees or additional charges to clients

versus

> We’ll charge a flat commission of just 5%

Looks fishy.

BrianEatWorld|11 years ago

If this service matches the quality of other Uber services, I could see it helping them get into holdout cities.

TBH, my least favorite part about scheduling cabs is dealing with the dispatchers. I've had them frequently hang up on me just because I am scheduling a pick-up for somewhere on Sixth Street in Austin, despite my not being intoxicated in the least. Not to mention, the times when my reservation seems to just get lost or left with a massive window for wait times. If it can give better service and feedback than the current Hail a Cab app thats pretty big in Austin, the extra commission would be completely worth it. Hopefully, it expands beyond London.

timparker|11 years ago

Pay twice as much to be in a black cab? Defeating whole reason of using Uber.. luckily we have choices, thanks UberX.

rblstr|11 years ago

My only reason for using Uber in this city is that it beats the hell out of black taxi rates, will definitely not be using this service.

Seems like they're just trying to mitigate the protests happening today.

dsplatonov|11 years ago

not clear if existing taxi drives can subscribe to uber and take clients from it

conatus|11 years ago

If you try and sign up: UberTAXI You Are...Currently a taxi driver certified and licensed by the city. Your Vehicle Is...A commercial taxi vehicle.

So, yes. Existing taxi drivers can.

ramongarcia|11 years ago

European techies should favor Hailo over Uber if they ever have hopes of a real startup ecosystem ever blooming in this side of the world. The startup scene can't afford to see it fail.

Tarang|11 years ago

This must be a response to the protests today. I guess adding this is a way of saying Uber is not exactly like a Black Taxi and distinguish the two as different

lugg|11 years ago

So is uber a taxi company or not? This can't help their stance in other countries where they are fighting off regulation?

jarin|11 years ago

I was just in Hawaii a couple of weeks ago, and Uber uses the local Yellow Cab there instead of black car or local drivers.

ChrisArchitect|11 years ago

seems crazy that they are announcing this today with the protest happening but whatever.... I am happy to see the taxi hailing feature coming as it is my most used feature in Toronto ( I mean, you only needthe fancy cars for fancy events/group things)

veidr|11 years ago

So... it's like a taxi?

kjjw|11 years ago

Getting a taxi in London is not a broken concept. It is easy to flag down a taxi and there are a lot of them all over the place. They have a great charging structure, charging for distance, not time. They are safe and the taxi drivers are reliable and certified to be knowledgeable on the geography of London.