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battani | 11 years ago
Using a credit card online or 1-click checkout isn't painful.
"Both buyer and seller only interact with entities they trust (coinbase and their bank)"
Pretty sure most people trust the bank that issued their credit card.
"no credit cards (and associated fees, chargebacks, and headaches)"
No chargebacks may be good for merchants, but not for consumers (no protection). Most of the CC fees are reimbursed to the customer in the form of rewards. In France for example, usual debit card fees are 0.5%, and credit cards with rewards are 2%-4%. In Australia, the government intervened and all card fees are < 0.5%. This was good for merchants but customers now don't get rewards/cashback/points on their card.
"the transmission process in the middle uses bitcoin in lieu of ACH or similar (avoiding many potential risks, reversals, and the various Bad Things that can usually happen if you pay directly from a bank account)"
Not sure what those "many bad things" are. I recently received subpar merchandise from a merchant; called my bank that morning, the transaction was reversed, almost no questions asked. There was a follow-up "investigation" that was in my favor. The fact that I can reverse transactions gives me peace of mind, otherwise known as consumer protection.
It's just seeming more and more to me that companies in the bitcoin merchant space are trying to find infinitesimally small optimizations they want to address in the current credit card system using bitcoin. It seems that they're trying to find (or sometimes create) a problem to fit bitcoin, instead of using bitcoin to solve an already existing problem.
I think they'll slowly find out, as Coinbase may be with this new feature, that bitcoin is actually not a good currency to be used directly, but rather as an efficient value transfer mechanism, under the hood. In other words, that the real value is in the blockchain, not in bitcoin itself. But I may be wrong.
In any case, I'm sticking to my credit card (and soon, tap-tap mobile wallet). Bitcoin doesn't really solve a problem for consumers in consumer-to-merchant transactions; mainly because, well, there really isn't a problem to solve to begin with.
abc123xyz|11 years ago
The cost .... $30 USD!
Then our bank charged about €24 to receive those 25 or so transactions, Bitpay pay the next business day to the bank account, its really really nice!!
Fraud rate? 0%
Chargeback rate? 0%
Not having to worry about all sorts of middlemen and fraudsters trying to rip me off and waste my time
PRICELESS!
Now if only my suppliers accepted bitcoin then wouldn't even have to withdraw some of the bitcoin back to fiat!
polshaw|11 years ago
sanswork|11 years ago
>The cost .... $30 USD!
All you've done is move the fees to the customer side through their cost of acquisition and the spread bitpay adds to your charges.
>Fraud rate? 0% >Chargeback rate? 0%
This doesn't matter until you stop accepting credit cards completely.
Also no denying bitcoin has benefits for merchants. The problem is the complete lack of benefits for customers.
pmorici|11 years ago
I've heard this from a number of people as an argument for why Bitcoin isn't needed. It only holds true for a very limited world view though. That being people who are well off and have a credit card.
Consider that something like 30% of _Americans_ don't have a credit card. How do you suppose they buy things on Amazon in 1-click? What happens if you live in a area known for high rates of credit card fraud so merchant's refuse to send credit card orders to your address? There are an infinite number of scenarios where credit cards don't work for people Bitcoin solves a lot of them. Bitcoin is like the long tail of financial products.
mpyne|11 years ago
Have you tried going to a gas station, Wal-Mart, or convenience store in poor America? They sell pre-paid credit cards that are usable (with a few extra hoops) for online banking.
Of course, pre-paid cards are, like all things used predominantly by the poor, susceptible to poor regulation of fees and penalties, but then the 30% of Americans without credit cards are also not the ones able to keep a wallet.dat secured...
maxerickson|11 years ago
It's a nice hypothetical use of a distributed transaction system, but it's not how the people you are talking about are accessing the financial system, they are much more likely to either not buy things from Amazon or to get a prepaid card at Walmart.
battani|11 years ago
I was answering the author who was advocating bitcoin's ease of use as compared to credit cards.
Credit card use is not a limited world view though. Credit card networks are pervasive all over the world. And in the areas they aren't, I don't think a volatile digital asset is at the forefront of people's minds when it comes to payments. A lot of innovation is being put in place to eliminate card use and opt instead for the mobile phone/wallet, connected directly to a bank account in fiat, government-regulated currency.
It would be useful to know why those 30% of Americans don't have a debit/credit card. Is it an infrastructure problem? Is going online and buying things part of their day-to-day activities?
And for those areas of high credit card fraud, what do merchants do now? Accept checks, cash, ACH? And what do consumers do if they receive subpar merchandise? Etc.
aianus|11 years ago
Besides that, if you've ever tried doing anything online besides the straight purchase of a good or service (think forex trading, gambling, remittances) you'd agree Bitcoin is light-years ahead of the prevailing payment methods.
mpyne|11 years ago
What would you do if your wallet.dat were obtained, unlocked and emptied out while traveling? Being able to call your bank while you're traveling to get stuff sorted out is a feature, not a bug.
Of course, you'd probably just point out that you're not dumb enough to use a simple passphrase and that you can protect your wallet.dat.
But that's not going to apply to the majority of people who currently shop online, which is why the current system, where merchants and banks cooperate to detect fraud in many cases even without consumer help, is so important.
You can't do that at all when running your own Bitcoin payments, and if you use an exchange to do so on your behalf then you leave yourself liable to being irreversibly MtGox'ed.
Bitcoin certainly didn't invent fraud and embezzlement but it doesn't make people immune from that either, and Bitcoin-using schemes which fail to account for that are dead-men walking.
battani|11 years ago
"I don't need to memorize an arbitrary 16 digits + CVV2 + Expiry Date"
Most times, you enter that information once (1-time mental cost) and the platform saves that info for you. Think Uber, Amazon, Venmo, and others. Also soon with your mobile wallet, the experience will only get more streamlined.
Also, if you think about it, how do you pay using bitcoin today? First you set up a wallet (with Coinbase, Bitpay, or someone else). Then you get verified. Then you purchase bitcoin, hoping to get it at a good price.
Then you browse the web hoping your merchant integrates with Coinbase/Bitpay. If not, they'll display a bitcoin address, that you'll then have to paste into your wallet, enter the correct amount, etc.
Even if we do argue that this will only get better, it's not gonna get much better than tapping "Buy" on your mobile wallet, that's already connected to your bank account/card. User experience is not an area where bitcoin adds value.
"deal with chargebacks and replacing my card if the merchant loses my card information"
Chargebacks are a form of consumer protection. Eliminating them benefits the merchant, at the expense of the consumer.
"One time my bank just canceled my card without giving me any reason besides 'security' and mailed me a new one. What would I have done if I were traveling at the time or needed to buy something in the meantime?"
Yes, that sucks. But how often does that happen? How big is this problem? And is adopting bitcoin (already a huge cost: mental adjustment, buying bitcoin, etc.) really a good solution to this problem? Or is it just switching to a bank with better customer service? Simple, BOA (in my experience), etc.
"Besides that, if you've ever tried doing anything online besides the straight purchase of a good or service (think forex trading, gambling, remittances) you'd agree Bitcoin is light-years ahead of the prevailing payment methods."
Yes, forex trading and gambling are absolutely fantastic to do with bitcoin. But this reinforces the argument that bitcoin is a speculative financial asset, rather than a currency used in day-to-day activities.
The remittance market is ripe for disruption, but a gateway model such as the one offered by Ripple would better fit this problem, in my opinion.
untilHellbanned|11 years ago
battani|11 years ago
Many are moving to a subscription model per month (simple and predictable pricing) — think Spotify, Wall St Journal, etc.
But curious, what kind of things would you like to buy at 50cents or less online and that you really can't right now (either as part of a larger bundle or a subscription)?
Also, the blockchain is not particularly good at managing micro-payments. First because of miner fees and second because micro-payments without fees open the door to blockchain spam. Most of the bitcoin micro-transactions done today are centralized off-the-blockchain transactions.