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hannes2000 | 11 years ago

Hey Andor, great points, thanks for the feedback!

1. Yeah, we should make that clearer. We ship every Thursday, I think that's only mentioned in the FAQ currently.

2. You can actually pause your account on your profile page. We're still adding features there, but will add a section explaining the possibilities on the home page soon. We're also not primarily targeting offices, but optimize for ordering coffee to your home.

3. Good catch about the specialty coffee. I'm not sure "Spezialitätenkaffee" is a thing in German though. We tried to use it in a blog post, but people didn't really seem to understand what it's about when asked. Will try to sprinkle it in anyway, I wasn't aware that it's not mentioned on the homepage.

The branding is tricky, indeed. It's probably easier to catch the attention of enthusiasts with the original bags – I do think though that the amount of people that know the specific roasteries is not super big, especially outside of Berlin. On the other side, we really believe that consistency and ubiquity of our brand is important. We might explore that a bit more when adding more roasters.

4. It's a cup of filter coffee :) Maybe it would help to have a Chemex standing next to it to make it clearer. Or instead, a nice flat white with latte art.

5. Yeah, that was a common feedback. We'll experiment with that.

6. They are! And they're great people.

Thanks again! We got some really good feedback on HN today, much appreciated.

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