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The New Airbnb

126 points| hoverkraft | 11 years ago |airbnb.com

126 comments

order

adamesque|11 years ago

I'm not sure I've ever met an opinion on a logo, name, or anything creative less than a month old that was worth a damn.

When faced with something new, the tendency is to focus on the superficial, the easy joke, and it's too easy to let other opinions steer your own; they're momentarily on equal footing, you see. But the work will last longer than this moment. Your own opinion will evolve. The crowd will move on to the next easy joke and hip-shot reaction.

That's why I like to avoid making more than cautious, small statements until I've had a while to reflect. This work looks nice to me. There's potential for great marketing in an individually customizable — but still distinctive (or distinguishable) — logomark.

Most of this commentary feels like the person in the code review who hasn't taken the time to digest the intent of the code, so they comment on formatting. Whitespace. Trees. Not the forest.

_delirium|11 years ago

I clicked on this thread wondering: 1) why is this news?; and 2) why are there so many comments? I'm not sure I learned the answer to either one...

OrwellianChild|11 years ago

This is on-point for most logo designs, if not all. You can only really see the bad ones in retrospect (the London 2012 Olympics logo comes to mind [1]).

That said, I think the motion-picture used as the background to the call to action is going to be very short-lived on basic UI principles. It's distracting, low-contrast, and pulls people away from the text, button, etc. I'm sure A/B testing will resolve the issue pretty quickly, but it's very trendy right now - Paypal is doing it too. [2]

[1] http://www.adweek.com/adfreak/london-2012-olympic-logo-was-i... [2] https://www.paypal.com/

bellerocky|11 years ago

You are correct because first impressions don't matter.

colmvp|11 years ago

Logo similarity:

https://www.automationanywhere.com/

They've had this re-design at least since March (based on their Facebook page).

gamegoblin|11 years ago

That is nearly identical. Would anyone with legal experience like to chime in about trademarks or something? I don't have much knowledge of it.

m0nastic|11 years ago

Seeing the favicons while having both sites open in different tabs drives the point home even more.

They're even using a very similar shade of orange.

I do wonder if I was making a logo how hard it would be to search for similar ones though. It seems like it would be harder to google than a name.

knowtheory|11 years ago

Well, this should go down in the annals of logos which should have gotten some wider impressions before launching.

Since nobody else on HN has mentioned it, all of twitter thinks the new logo looks like a vagina. It's hard to unsee.

grecy|11 years ago

> the new logo looks like a vagina.

Who cares?

Remember all the iPad jokes about sanitary products when it was announced?

That obviously didn't hurt the now multi-billion dollar giant the iPad has become.

unknown|11 years ago

[deleted]

hxw|11 years ago

I can hardly see it when I'm trying too see it. People are reaching.

cal2|11 years ago

I appear to be the only one who thinks it looks like an "A". The loop reminds me of something an airplane would do in the air. I can see the sexual resemblance, but only if I concentrate hard enough on it, then it just goes back to being an "A".

collyw|11 years ago

Huh? I don't think it does, and I have watched my fair share of porn. Looks like an upside down love heart.

tokenadult|11 years ago

"Looks like a vulva" would be a more accurate description. /pedantry off

On the other hand, the oldest surviving human art on at least two continents is crude drawings (cruder than the Airbnb logo) of vulvae, so the artistic impulse in this cases is about as old as humankind. (I will be no more willing to rent a room through Airbnb than I was before after seeing today's discussion, and I wasn't very willing before, knowing someone whose reservation was cancelled at the last minute.)

panarky|11 years ago

Why does everyone assume the innuendo is accidental?

azinman2|11 years ago

Glad I wasn't the only one, although for me it wasn't so specific -- it just suggested sexual.

ollerac|11 years ago

What's wrong with a logo that looks like a vagina? Apple's logo looks like an apple, which isn't really related to their business.

MichaelGG|11 years ago

Certainly that's only good for AirBNB. They'll get free press out of a otherwise non-newsworthy event.

jcrjcr|11 years ago

That was my immediate thought. I don't see how you could see much else in it

ssmoot|11 years ago

I clicked on the link and saw the "Welcome Home" message with a lady sleeping in the background.

A second or two later she moved and I realized I'm watching a short video of some lady sleeping. Which felt very creepy.

I just thought that was noteworthy since that's not a feeling that comes up all that often clicking on a link for a business's home page.

On the new logo:

I think it's surprisingly nice. The video introduction was good too. Except for a couple things:

1. The flashing font-color/background-color sequence bothered my eyes quite a bit. It's almost offensively intrusive? It seems like one of those "persistent vision" pictures/illusions. Except you don't expect it.

2. The "four things"... took a nice (if a bit cheesy) message, and really made it feel forced. It clued me into the intent that they want little Bélo stickers plastered in the corners of windows... but I feel like that sort of thing happens organically, or not. If you distribute free stickers to owners, with that suggestion on the back of the peel-away, I bet it's as effective. If you don't distribute them, then the video isn't going to make it happen anyways.

Just my 2c.

nicarus1984|11 years ago

The ones with the people walking around outside or working at the cafe are fine, but yes that sleeping woman one makes it seem very creepy. Poor choice by the design team.

zheshishei|11 years ago

>I clicked on the link and saw the "Welcome Home" message with a lady sleeping in the background. A second or two later she moved and I realized I'm watching a short video of some lady sleeping. Which felt very creepy.

could not reproduce.

wgoodwin|11 years ago

Yeah, how has this not generated more comments? I felt like an absolute stalker as soon as that woman moved, and the subsequent images have made it only worse. Bizarre is an understatement.

untog|11 years ago

For so long, people thought Airbnb was about renting houses. But really, we’re about home. You see, a house is just a space, but a home is where you belong.

I hope they didn't pay very much for this, it's nauseating.

hsod|11 years ago

I recently used AirBnB for the first time, and I gotta say I agree with the sentiment here and I think calling it nauseating is excessively negative.

When I woke up on my first night in AirBnb I thought I was in my apartment for a moment. It felt like home. This was a great feeling-- here I am in the middle of a foreign land where I know nothing and don't speak the language, but when I go back to my place at the end of the night I feel at home.

devindotcom|11 years ago

Yeah, it's pretty bad. Reads like a high schooler's Livejournal.

rhizome|11 years ago

The house-home pivot is pretty pedestrian, but nothing I've seen about the rebrand tells me it was anything but expensive.

bellerocky|11 years ago

I certainly can't imagine Don Draper pitching something like this, it is pretty awful.

jamesbritt|11 years ago

It has that "Like a chair" feel to it.

mikeleeorg|11 years ago

I haven't used AirBnB extensively and don't really remember the old UI, but my immediate thought is this new UI will probably appeal to their target audiences.

It looks like it's designed to convey an emotion - that giddy feeling when you're traveling and seeing something new, coupled with having a homey experience from a local. It's got great big photos, that big hero video, and is emphasizing both people and landscapes pretty well.

Overall, I get the sense that the brand is growing up and expanding from a sub-culture to a larger market of travelers now. And they've managed to look better than an Expedia or Travelocity.

With that said - darn it, now I can't get the "private parts" comparison out of my head now.

(Conspiracy theorist note: Unless, that's what they wanted to put into your head... Ooo...)

bsmith|11 years ago

The site looks great.

However, is it just me, or do the videos in the mantle not really add much? I find the movement in some of them distract from the space itself, while others just seem a little staged or even a bit creepy. I think I would have much preferred photos.

thathonkey|11 years ago

As a counter-point, the videos were my favorite part but I agree some of them look a little too staged. Possibly blurring them a bit or adding a slightly translucent overlay as another poster suggested could make them less distracting and increase the prominence of the white text overlay.

Just don't throw the baby out with the bath water.

stevenkovar|11 years ago

Not a critique of the design overall, but if someone responsible for the home page design is reading this: it might be worth applying a slight translucent layer over the background images/videos to help make the white text more readable (something like (0,0,0,0.4)!

mfisher87|11 years ago

I think because the background is such a long, varied animation, it works as-is. None of the letters are unreadable for more than a moment, and only occasionally do small portions become unreadable. The exception, I think, is the Signup|Login|Help navigation section in the top-right. Sometimes whole links become unreadable for like 5 seconds!

brandonmenc|11 years ago

Is the new symbol an attempt at some contrived post-millenial hobo code?

"Look, honey! The Bélo! We've found a safe-house!"

gdubs|11 years ago

I actually was thinking this, because of a Mad Men episode[1] and came here to mention it.

Overall I like the logo, but the idea of something akin to the Hobo Code in particular is pretty brilliant IMHO. It's a very Don Draper idea :)

1: http://www.imdb.com/title/tt1097128/

hansy|11 years ago

I love the new site. I was never a fan of the old one because I felt overwhelmed with all the information on the screen. This feels cleaner, more minimalist.

One gripe I have with the new site is the fixed booking form on the right side of the screen as you scroll through a listing. I find it really distracting (perhaps that's the point?). Because of the fixed form on the right, there's also a lot of wasted space in the column. I dunno, maybe I'll get used to this over time.

gkop|11 years ago

Frankly I did not see this coming [0], I always figured Airbnb would aim to be a universal marketplace, rather than carving out a niche in "authentic", "unique", "truly amazing experiences".

Anyhow, I read "belonging" as a coded word for "community", and wonder how Airbnb thinks they are going to culture their own community...

Maybe they will make a strategic acquisition? Lonely Planet, for example.

Or maybe they will bleed some of their profits into a virtual currency / karma that folks can earn, trade, and apply toward accommodations? Airbnb could tweak the karma economy to maximize profits while still infusing enough karma to bootstrap their community.

[0] http://blog.airbnb.com/belong-anywhere

visakanv|11 years ago

I don't think the two are mutually exclusive (see PG's essay about narrow and deep, applied to Google, to Microsoft, etc.)- I also remember reading an early Facebook employee's note about how Facebook had to start out serving college students specifically before they could go on to serve everybody, and how if they had tried to serve everybody from the start, they'd probably have failed.

It may be that the path to universality is paved with niches. You can't write a book about everything. You write a book about something, and people see everything in it.

Airbnb probably needs to stay sexy/cool for as long as they can before they become the big/unsexy/bureaucratic administrator/utility providor.

(Sorry for length.)

x1798DE|11 years ago

>Anyhow, I read "belonging" as a coded word for "community", and wonder how Airbnb thinks they are going to culture their own community...

Yeah, I need a new "community" like I need a hole in my head. Not everything I do needs to be social. I love AirBNB because I can rent something with the amenities of a house wherever I'm going to go. I have no interest in socializing with the owners of that house. I don't care if that's how other people want to go, but if the main focus of AirBNB is going to be on how fun it is to sleep in a stranger's house and then have breakfast with them, I can't imagine that it'll be something I'm interested in.

mbreese|11 years ago

Well, unique and amazing experiences will probably cause them fewer legal issues for Airbnb over the long-term. As opposed to being a universal marketplace where people aren't necessarily abiding by their own leases.

kewball|11 years ago

I don't really care about the new logo. But I do wish that the "new airbnb" allowed me to sort the listings by price. This is standard practice on any other site I can think of. Sure I can set a price range but this still forces me to have to think. I like the fact that when I sort results I know that as I continue scrolling the price is going to increase. That way when I find a place I am happy with I know that there is not going to be a place further on which is better value. Please let me know if I am just being stupid and have not figured out how to sort the results.

hellojeanpierre|11 years ago

The change is neat, giving more room to expand towards their bigger vision. But,

what I don't understand is why the hell they moved the most important element in their site down to a secondary place ("the search").

rhizome|11 years ago

To increase on-page metrics as a driver of "engagement?"

DigitalSea|11 years ago

I think this is a step in the right direction for Airbnb. It has more warmth and personality, feels more accessible and less like a website created in 2005 (the existing button styles always irked me). A minor nitpick I have with the design is that video background header, on my desktop Mac with a screen resolution of 2560 x 1440 viewing in Chrome at maximum width and height the scaling bugs up and the heads of everyone are being cut off. As I drag the sides of my browser in, the heads come into view and looks much better. It looks a little strange with the cut off heads, perhaps centring the video would be the most ideal fix. The video content seems a little strange as well (especially the one of the woman sleeping).

I am loving that explore view and the subsequent single listing pages with the sticky quick book form. Definitely leaps and bounds better over the existing site. I don't know how I feel about that logo though. I love the story behind its creation, I love the versatility of it as a brand mark, but it kind of looks like a vagina/rocket ship. Hate to be crude, but once you see it, there is no unseeing it. Based on Tweets I've seen about it, I am not alone in thinking that.

Another thing that surprised me is the fact the site is only responsive to an extent. If you shrink your browser down small to that of an iPad mini, it kind of breaks. Surprised the site doesn't work at all resolutions considering the great teams they'd have to make it happen.

trustfundbaby|11 years ago

Not bad, but I have to say the old design/logo/identity just seemed like more ... fun.

aganders3|11 years ago

I agree, but I could see (for example) my parents trusting the new design more. It seems more like a legitimate short term rental service rather than a couchsurfing site.

alphonse23|11 years ago

I can't say I really believe in Airbnb as a company and idea, but that is a damn well designed website -- I guess you could say the best money could buy..

nicarus1984|11 years ago

What is so well-designed about the site? I'm no designer and I am not being cynical - I'm genuinely curious because, to me, the site is very similar to many others I have seen today. It's possible I don't have an eye for the details here, but I really don't see a huge difference.

Ex. http://electricpulp.com/ http://spigotdesign.com/ ...

jmathai|11 years ago

What is it about the company and idea which make it difficult for you to believe?

51Cards|11 years ago

How much bandwidth does one need to be able pipe down a 22.9 Meg WebM video file with every home page impression? Oi. Looks beautiful though.

tripngroove|11 years ago

Trivia: the new logo is called the "Bélo"; the old one was constructed from the typeface "Bello" by Underware.

http://www.underware.nl/fonts/bello/preface

keehun|11 years ago

The coincidence is startling. Old typeface Bello by Underwear. New logo is being called a vagina and is named Bélo.

dasc|11 years ago

Not bad, but its WAY too over designed. The actual functional part on the front page is like a black bar that is 10% of the page. The start your adventure part is nice, but serves little functionality to me. Yes its cool to see all these awesome places, but I don't think I'll be going to Berlin anytime soon. The search page looks good still, just not a fan of the front page.

Compared to Kayak which makes it super obvious where to start, and the "Start Your Adventure" equivalent is top cities people travel to. That section should be a supplement not a main feature.

george88b|11 years ago

I am not really a fan of the pastel colors and the new logo. I know they were trying to make photos and such more prominent but I find it harder to navigate.

pimlottc|11 years ago

The new logo just looks like a paperclip to me.

ElComradio|11 years ago

Think of how many meaningful connections you could make if you charged below market rate for lodging in high demand areas. Until now I thought airbnb was about making money for themselves and their hosts, but now I see it's about connecting the world through meaningful experiences and the money is almost not even a factor! Amazing!

ereckers|11 years ago

The front page looks like a designer/agency portfolio site and not like the tool/application that it really is. It looks like the actual result pages haven't changed much, so that's a good thing.

I'm in the middle of redesigning my own website this week and I've seen plenty of this stuff. Too much really.

azharkhan|11 years ago

I think this was a well thought out rebranding, especially seeing as they are becoming a larger global brand, and their identity needed to reflect that as well.

The site is beautiful, the new logo is simple yet unique and fits their brand well, and I personally cannot wait to use their services next year for my trip through Europe.

soneca|11 years ago

first impression of logo: it nauseates me. It makes me uneasy. I don't know why, it looks like too random to me, to doodled. And their initiative to people draw it by themselves make this even worse.

I ain't no designer, or any kind of expert, but I keep looking at it and it confounds my eyes. Terribly.

Nomlab|11 years ago

The new logo looks like a spaceship ... they are preparing for selling trips into orbit.

minimaxir|11 years ago

If you've been following the commentary about the logo on Twitter, that is the exact opposite of what people immediately interpret as the symbol.

cnaut|11 years ago

The ethos of the redesign is more important than the redesign itself. The new logo is more than airbnb's take on the hobo code. It is an attempt to move beyond being a commodity and into a brand people can aspire to.

namidark|11 years ago

Airbnb: Watching you sleep!

plusbryan|11 years ago

I absolutely love the new branding & fluid logo. This is one of those gigantic branding leaps that makes everything that came before look instantly outdated. Nice work.

psherman|11 years ago

I'm not sure why so many people seem so intent on sexualizing a logo. I think that it's pretty clever to incorporate the location marker into the A.

wuliwong|11 years ago

I like a lot of the design but some of those videos are super creepy. Just felt like "AirBNB, we watch you while you sleep." :)

eduardosasso|11 years ago

Are they into space technology? No joke, that was the very first thing that came to my mind when I saw the new logo.

brooklynjam|11 years ago

Bootstrap, I guess it just over for now. What's the next look and feel? Things I ponder, late nights. :-)

mikeash|11 years ago

So it's... a new logo? Sure seems like an awful lot of fuss over a very little change.

wnissen|11 years ago

Yeah, I thought they were going to do something meaningful, like waiting at least a minute to forget the dates I've already entered at least a dozen times.

mLewisLogic|11 years ago

New logo, new fonts, new colors, new message. All apps and web properties skinned and released in unison.

FeatureRush|11 years ago

On airbnb.pl were the prices always displayed as zł1090 etc? The proper way is 1090zł.

mrdmnd|11 years ago

Thanks for the bug report! I'll relay it to the proper engineer.

kevinwang|11 years ago

The white text in the main headers sometimes blends in with the video background.

gtirloni|11 years ago

Star Trek? A stylized male genitalia?

antr|11 years ago

What was wrong with the old design? IMHO, the current site doesn't look as good.