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PagerDuty raises $27.2M in Series B led by Bessemer

84 points| shackattack | 11 years ago |techcrunch.com

33 comments

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[+] romanhn|11 years ago|reply
It so happens that we are also hiring a ton! Check us out at http://www.pagerduty.com/company/work-with-us/ or reach out to me directly if you're interested in working on hard problems with highly available distributed systems (email in profile).
[+] nullspace|11 years ago|reply
This is great. We use the most primitive part of their functionality which is simply alert the right person through the best channel - whenever a part of our system detects that something is wrong. That's all - but I still love it. Hope they continue improving this - it's not perfect yet.
[+] ultrasaurus|11 years ago|reply
We will continue to keep improving our core functionality, for sure (there are one or two things coming out very soon). With the raise we're hoping to have to make fewer tradeoffs between building X and building Y.
[+] ramoq|11 years ago|reply
I remember seeing these guys pitch PagerDuty years ago at a Waterloo StartupCamp (before yc). Awesome to see them go this far!
[+] itaifrenkel|11 years ago|reply
PagerDuty is awesome and so is their android App. We've hooked our entire probing(system test) and code instrumentation through riemann to pagerduty. Each time a developer starts a new branch she can deploy it on the cloud, get into pagerduty console and within a few minutes check if there are any regression failures. Furthermore, production alerts make a "snake attack ssss" notification on my android (which by now everyone recongizes) and if they are not auto-resolved within 10 minutes I get a phone call, and if I don't acknowledge it, another engineer gets a phone call... It took some time to tweak riemann to avoid the pagerduty throttler but now it works great, and makes our product even greater.

I would only wish pagerduty added a regex filter in the incidents view. It would help us alot.

[+] aaronblohowiak|11 years ago|reply
Maybe now their iOS app will show you when you're on-call next without having to jump through hoops..
[+] kingnothing|11 years ago|reply
You can pull in an iCal link from the web UI, if you weren't aware. That way, it will nicely with the rest of your calendars in the apps you already use on a regular basis.
[+] ultrasaurus|11 years ago|reply
We'll definitely be allocating some of this money to UX and mobile.
[+] itsmeduncan|11 years ago|reply
Congratulations to them! It's a pretty fantastic tool. We use it for incident management for our customer care department as well as engineering.

But why does the link go to the comments...?

[+] lanstein|11 years ago|reply
Thank you very much! And fixed :)
[+] bitonomics|11 years ago|reply
Congrats to the PD team. They have a great product and expanding like crazy.
[+] corford|11 years ago|reply
Awesome! Would be great if they began offering unlimited alerts in some countries other than the US & Canada (the UK would be a good place to start!).
[+] mrtron|11 years ago|reply
Congrats again guys :)
[+] ak2196|11 years ago|reply
The iOS app is the single worst piece of shit app I have ever used. Take a look at VictorOps.
[+] acchow|11 years ago|reply
Wait till you try the Android app. I have no words.
[+] ntonozzi|11 years ago|reply
We tried switching to VictorOps and in the first hour their website started crashing our browser.

It turned out each event was rendering in its own frame, and when we had more than a couple hundred alerts, the browser took more memory than available.

Supposedly its fixed now, but I'm not interested in being a beta tester for an alert system.

[+] kolev|11 years ago|reply
I've been using OpsGenie, which also offers incoming support phone numbers, and push notifications since day one. They did improve their Android app, but it seems that VictorOps one-ups both PD and OG.
[+] dredmorbius|11 years ago|reply
NB: how about providing a more complete and constructive criticism of the app?

Your comment as it stands isn't particularly useful. Specifics would improve it greatly.

[+] kanwisher|11 years ago|reply
yeah the old app looked like horrible, they updated a few months ago tho looks better