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I don't really see the problem here. Indians are willing to work under these conditions, which honestly don't sound worse than the US. It sounds like even though they might shrink/grow teams at will, because the building has many teams, the risk for the individual is low. And you said that companies are happy with the work these teams do. So what is the problem?

discuss

tluyben2|11 years ago

Indians are willing to work under these conditions => willing or don't (think they) have much choice? And i'm sure rows of long, room wide desks without any separation between 1m workspaces with touching chairs and cameras pointing at you to keep you in your chair is not normal/allowed in the US? It certainly is not over here. I see quite a lot wrong with it. It keeps the prices low, sure. I didn't say the companies hiring them are happy though; I said they keep hiring them because it seems like a good idea and you have this team doing work, you can show the hours they spent, you can show what they did etc to your boss. It's kind of 'secure' compared to, let's say, Elance, where a really good developer(team) suddenly disappears to turn up a few months later with 'sorry, had some personal/company/financial/cosmic radiation issues' leaving you to explain why you hired this loose cannon.

Quality wise I have not seen anything coming from these shops, however that might be OK for departmental (read CRUD; the type MS Access was made for) LoB applications, mobile apps and internal sites.

Edit: stand corrected, I did say happy.

QuantumChaos|11 years ago

Yes they do have a choice. Their choices are more limited because they live in a poorer country. On the American companies, didn't you said I hear some companies actually get work done this way and are very happy with it, growing continuously without worrying about who does the tech; Not saying you're 100% wrong on outsource being a safe option for managers, but you really did say that American companies were happy with outsourcing.

If you apply basic microeconomics to this situation, it is actually very simple. The company makes Indian workers better off, American workers worse off, and American companies better off.