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aestra | 11 years ago

Insurance companies are the absolute worse about that. I'm shopping around for insurance and get 10 quotes. Then I'll pick one company to go with and sign up. I'll either do it online or I call a rep to finish the signup.

Now 5 of the remaining 9 companies I got quotes from but decided not to pick decide I need a phonecall (or less obnoxiously but still obnoxious) email. "Hi, I saw you got a quote on our site, can I help you sign up?" "Would you like to talk about the quote you received on our website?" The best was when I replied "No, I already bought insurance" and the rep was like really confused as to why would I get an insurance quote if I already had insurance. She seemed surprised it would be a possibility to get a quote and NOT sign up. Or even to shop around. Sometimes I even get quotes once in a while to get an idea if I can get a significantly better deal somewhere else. Then I get phonecalls.

I started replying "If I wanted to talk on the phone or sign up I would have called you." and hang up. Its so rude but really, I don't want to talk to them, if I was interested after I got a quote I would call them. Do people really go "oh, yeah, I wasn't going to sign up but since you called me during dinner I changed my mind."?

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DanBC|11 years ago

> I started replying "If I wanted to talk on the phone or sign up I would have called you." and hang up. Its so rude but really, I don't want to talk to them, if I was interested after I got a quote I would call them. Do people really go "oh, yeah, I wasn't going to sign up but since you called me during dinner I changed my mind."?

I guess the sales calls convert - otherwise the companies wouldn't spend the money on phone calls.