[rfelix2121]

I'm Richard, founder of Stunning (bestunning.net). We've been dealing with handling failed payments on Stripe longer than anyone else out there (and I've been running successful SaaS apps since 2009).

I'm happy to freely share what I've learned, if anyone has questions about cutting churn and retaining SaaS customers. You can catch me on Twitter, where I'm @rfelix.