[nicholasreed]

I made an app for a ChallengePost hackathon in this area, http://rackspacemobile.challengepost.com/submissions/28855-o... . I think TaskRabbit and similar services have a tremendous opportunity to build a base of passionate and trusted workers, but instead they're gouging them (25% commission past the first introduction is absurd) and misunderstanding why every worker I've talked with feels betrayed (from lack of trust on TR's part related to communication from worker to employer, to an oversimplification of scheduling that actually prevents workers from committing to multiple jobs in a day).

Or maybe the business is running smoothly and they're minting money so they just don't care what a minority of dissatisfied-but-loud customers/workers say.