Update: I attempted every contact avenue available to me and no one I spoke with (by email/contact forms and phone) seemed to know what was happening. I ended up compartmentalizing my accounts (so removed my personal id from each) and set up new billing accounts and had some moderate success. By moderate I mean:
1. I would get an email saying the restrictions had been lifted because no violations of t&c's had been found.
2. Low and behold all apps would be running again so I could re-set up paid accounts for appengine apps, etc.
3. About 3 hours would pass and I'd see that each app would again be suspended. A little while later I started hitting the free plan thresholds and was unable to do anything about it. I also couldn't contact customers as I had no access to data store.
This repeated for a few days and seems to have resolved itself. No explanations from Google. No apologies.
As a result I have absolutely zero confidence in their competence at supporting cloud based businesses and am currently working my ass off to migrate away.
RedSocks112|11 years ago
1. I would get an email saying the restrictions had been lifted because no violations of t&c's had been found. 2. Low and behold all apps would be running again so I could re-set up paid accounts for appengine apps, etc. 3. About 3 hours would pass and I'd see that each app would again be suspended. A little while later I started hitting the free plan thresholds and was unable to do anything about it. I also couldn't contact customers as I had no access to data store.
This repeated for a few days and seems to have resolved itself. No explanations from Google. No apologies.
As a result I have absolutely zero confidence in their competence at supporting cloud based businesses and am currently working my ass off to migrate away.