Fixed Raises $650K More and Heads to Oakland

[davidhegarty]

Sorry to hear about your experience. This is definitely not the experience we are aiming for...

Can you email directly at hegs (at) fixed (dot) com and I'll figure out exactly what happened with your ticket.

Thanks.

[ihaveajob]

This makes me sad. If you make a mistake, own it. If you get a fair parking ticket, pay it. Don't be a leech. Cities have scarce resources that are not designed to fight people looking for loopholes.

[fragsworth]

> If you make a mistake, own it.

But if the city makes the mistake, they shouldn't own it? It's their own rules, on their terms, designed to confuse newcomers. I can't fathom how you would think this is fair.

[nbaman_23]

Being a minute late to a meter shouldn't constitute a $60+ fine. If being a "leech" means recuperating exorbitant fines that are primarily in place to increase revenue (so more money can be wasted), then count me in. I'm not trying to spend money allocated for my water and gas bills to pay a ticket that was issued for parking at a meter one minute after it had expired. I understand that yes, an honest mistake was made, but it didn't cause $60+ worth of inconveniences to the city.

[mahyarm]

Using this app wastes less time than the official ways to pay the ticket. That alone is valuable. Automated contesting is also good too.

Also if you've read the article you can see cities are not angels either. If you have seen what happens in traffic court when judges don't even want to hear 3 sentences of your evidence and just declare you guilty anyway. The appeal process after that is expensive. You waste a ton of time and money going to that court, while you have a job. And maybe needing to hire lawyers just so you can get heard.

It's an exploitive system that takes advantage of asymmetries and it deserves to be challenged.

[chaqke]

Some people have scarce resources and are not "designed" to fight a bureaucratic machine that was designed to not process their potentially-valid complaints.

I've certainly gotten erroneous tickets in the past.

Secondarily, I'd support ending the practice of generating revenue by statistically extracting a large amount from a few people - people whose demographic doesn't overlap much with those who can pay for permanent garages or parking lots....This makes me happy.

[shebson]

I tend to agree, but there is still a place for this app. SF's parking enforcement and the appeals process is thoroughly broken. I know several people who have lost appeals when they parked at a broken meter despite having taken photos or videos showing that meter wasn't working (and in SF, signs on parking meters indicate that parking at broken meters is legal as long as you stay within posted time limits).

[matthewarkin]

My issue is that I'll happily own up to my mistake if the amount I have to pay is fair. A $60 parking ticket obtained during the $.25 an hour rate seems unfair when the street is half empty.

[nbaman_23]

For L.A. residents, this is pretty wild. Drives me nuts. This is what happens when bureaucratic agencies run wild, with no one but helpless citizens to hold them accountable [emphasis added]. This is why this is such a great idea!

http://losangeles.cbslocal.com/2014/11/12/city-leaders-react...

[ars]

You (and they) should write the state after Oakland - there are many Oaklands.

[tizzdogg]

But only one that is a "neighboring city" to San Francisco (CA).

[jasonwilk]

You guys need to come to Los Angeles

[eCa]

> heading to L.A. in March