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twilightfog | 11 years ago

After a search, I see that companies need to obtain the necessary clearances from RBI (Indian or international) to charge recurring payments on credit cards. These are only granted to businesses with established track records. So, yes, a SaaS startup might not qualify for it. But as a consumer, I'm actually happy with this RBI policy.

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BronSteeDiam|11 years ago

You're happy to have no SaaS startups? Do you think there might be an alternative solution, that doesn't through the baby out with the bath water?

wcummings|11 years ago

You can have SaaS startups w/o recurring CC payments.

zodvik|11 years ago

The problem with that -> there is no well defined criteria for what "established track records".

orbifold|11 years ago

I'm guessing it is companies that have enough money and influence to get the right government officials to "listen" to them.

twilightfog|11 years ago

an established business with 3 years+ track record OR $3 million or more in transactions.

I assume that's how PayPal got it, they certainly qualify for the $3 million criteria.

If they lower the bar, they will have to do it for everyone, and a lot of unscrupulous businesses will try to place recurring chargebacks. What's wrong with billing the client every payment cycle, or let them pay on longer durations, like quarterly? Refund extra money if someone discontinues earlier. Plenty of options, until 3 years of a financial history, then apply for a RBI clearance.

Credit card fraud is very common across the world, maybe the guidelines can be more clear and the clearance process made simpler, however I don't see why a startup should be allowed to place recurring charges on cards unless they have been a trustworthy business for a while.