After a search, I see that companies need to obtain the necessary clearances from RBI (Indian or international) to charge recurring payments on credit cards. These are only granted to businesses with established track records. So, yes, a SaaS startup might not qualify for it. But as a consumer, I'm actually happy with this RBI policy.
BronSteeDiam|11 years ago
wcummings|11 years ago
zodvik|11 years ago
orbifold|11 years ago
twilightfog|11 years ago
I assume that's how PayPal got it, they certainly qualify for the $3 million criteria.
If they lower the bar, they will have to do it for everyone, and a lot of unscrupulous businesses will try to place recurring chargebacks. What's wrong with billing the client every payment cycle, or let them pay on longer durations, like quarterly? Refund extra money if someone discontinues earlier. Plenty of options, until 3 years of a financial history, then apply for a RBI clearance.
Credit card fraud is very common across the world, maybe the guidelines can be more clear and the clearance process made simpler, however I don't see why a startup should be allowed to place recurring charges on cards unless they have been a trustworthy business for a while.