[aadlani]

True, it's not the cheapest but EuroDNS is more service oriented with a free mailbox, a free ssl certificate, 4 name servers with Anycast nodes. And the renewals remain usually at the same price, and not the first year under the real cost price as some does in the industry.

[kogepathic]

Former EuroDNS customer here. While you guys do offer Open-Xchange for free, it's the limited version lacking many features. Also, last year your engineers disabled SSL on your open-Xchange server for a few days until someone complained and you re-enabled it. [0]

Also I found your web management interface to be difficult to navigate. I often had to go looking in your KB to find answers for how to do simple things like update A records (Namecheap does this much better).

The one positive thing I will say from my time as a EuroDNS customer is that you do allow people to register European domains that require residence, acting as the Technical contact for customers who are not living in Europe.

But overall, the higher prices and below average service weren't a compelling reason to stick with you guys. Other registrars like Namecheap also offer free SSL certificates for new registrations and multiple DNS servers.

[0] https://twitter.com/h_martien/status/514824795599687681