[kamikazi]

> It's too expensive to make the whole internet free. Mobile operators spend tens of billions of dollars to support all of internet traffic. If it was all free they'd go out of business.

>> Mark seems to be implying here that mobile networks are eating the cost today as a form of charity. Is that true?

Patently untrue. On the contrary telcos are raking it in hand over fist ever since data usage started shooting up. If anything the massive popularity of WhatsApp, Skype, Viber and explosive growth in India's own home-brewed tech startups is a godend for these telcos. The avg nontech Indian was already getting home-delivered $2 groceries & $5 ladies suits from solopreneurs marketing on WhatsApp. Increased data usage helps telcos.

Instead of riding on the coattails of these massive data services and not looking at a gifthorse in the mouth, instead of strengthening their backbones & support they still employ 90s era CSRs (hundreds thousands of em) who answer every support call with Start Internet Explorer, Click Options, Delete cache..delete history, Click Windows icon on bottom-left of screen & Restart computer....still didn't work? Ok please write to us with your query at [e-mail] and we will escalate this ticket with a turnaround time of 48-72 hours.

Here's a definitive explanation with chart & figures (from telco's own disclosed numbers) by one of the most widely followed financial blogger in India - http://capitalmind.in/2015/04/telecom-companies-are-not-losi...