To a developer there are few things more annoying than having to speak to someone to get concrete pricing information, n.b. how each plan is marked as "from $xx/m". You have to speak to a sales rep to find out actual costs. Tactics like these put any solution squarely at the bottom of the list for me.
I work at Dwolla. Just want to say that I personally agree with you that clarity around pricing is important for any open platform. Especially when you're comparing a product or service against competing options, concrete pricing is key.
As a developer hacking on a small project, there isn't any cost to use our network. If you're a merchant accepting payments on our network, we'd like to see you enter a package once your business starts to make several hundred transactions a month, but we don't require it. Most businesses end up wanting more advanced features once their volume goes up. The cost of those premium features will depend on your volume and needs. As we learn more about what works best for our partners, I think we'll be able to provide more pricing information up front.
We appreciate your feedback. Our product team will continue to work on providing clear pricing options.
sjtgraham|10 years ago
capablemonkey|10 years ago
As a developer hacking on a small project, there isn't any cost to use our network. If you're a merchant accepting payments on our network, we'd like to see you enter a package once your business starts to make several hundred transactions a month, but we don't require it. Most businesses end up wanting more advanced features once their volume goes up. The cost of those premium features will depend on your volume and needs. As we learn more about what works best for our partners, I think we'll be able to provide more pricing information up front.
We appreciate your feedback. Our product team will continue to work on providing clear pricing options.