KSierra | 13 years ago | on: A letter from Weev in prison
KSierra's comments
KSierra | 13 years ago | on: Jack Dorsey: Let's Reconsider Our "Users"
To eliminate the word "user", I have to say "the people formerly known as users but who will now be known as the people who use our app." I cannot call them "people", because our users are a specific subset of people... they are people in context that matters, deeply. The context of using something we made.
I have always agreed with those who say that if you have a problem with employees dissing users, the problem does not live in the word "users". If they don't think of users as people, fix that first. I am more concerned that the word customer puts the focus on people-who-pay vs. people-who-use.
I think the problem is precisely the opposite: not enough people think of their customers as users. For example, we tell our authors to think of their readers as users, not just readers. They're not buying our books to be exposed to our prose... They're trying to use what's in there to do something they care about.
KSierra | 13 years ago | on: Kathy Sierra On The Primer On Sexism Discussion
KSierra | 13 years ago | on: Kathy Sierra On The Primer On Sexism Discussion
It means no more -- or less -- than that. Just one person's story. That I changed MY views in no way means anyone else will. Had I thought this through, I would not have written it because you're absolutely right -- it was not useful.
KSierra | 13 years ago | on: Kathy Sierra On The Primer On Sexism Discussion
And I also didn't say "because of things you cannot know." Yes, there WERE things that I -- and perhaps others -- cannot know, but I also had plenty of evidence I was ignoring because it didn't fit my personal experience. There were studies, stats, research, and yes -- an overwhelming number of personal anecdotes from too many credible women for me to have ignored the possibility for that long.
I still do not know how pervasive or deep the problems of sexism are -- this is not a domain I have studied. But I was wrong to have used my sole personal experience as evidence that there wasn't really a problem.