LukeRB's comments

LukeRB | 14 years ago | on: Criticism is a Two Way Street - Things you should know before criticising

> "The person who demonstrates most knowledge about the shortcomings of their own solution and the benefits of all the alternatives is the best best equipped to make the call."

I like this approach of having the person who points out all of the good in others' designs and the flaws in their own designs is best qualified and/or unbiased to make the call on the "best design."

How do you identify this person though? Isn't "the person who demonstrates most knowledge about the shortcomings of their own solution and the benefits of all the alternatives is the best" a subjective determination? What if a handful of people are all demonstrating this ability? Do you have all of them "make the call" by committee? That seems to defeat the purpose of this exercise...

LukeRB | 14 years ago | on: In the Future Everything Will Be A Coffee Shop

This post raises a bigger question for the US: What will we do with all of the vacant retail space that is abandoned as shopping continues to go online?

I wonder if there are companies out there working on innovative ways to fill this space. After all, not _everything_ will be a coffee shop...right?

LukeRB | 14 years ago | on: Ask HN: tools for Customer Feedback

Personally, I would say you should host your feedback/support/FAQ on Quora, per my suggestions in this post: http://www.quora.com/Airbnb/How-could-Airbnb-Support-be-impr...

TL;DR:

a) Quora has superior search and multi-layer taxonomy (see Quora Topics)

b) Quora allows others to suggest edits on content -- crowdsourced proofreading and updating!

c) Quora allows users to create content for you -- crowdsourced documentation (coincidently building a hiring pipeline)!

d) Airbnb's mission/business is to help people list and book places to stay, Airbnb's mission/business is not to engineer a great help center or build a collection of all the questions and answers people might ask about Airbnb. Focus on what you're passionate about -- hosting cool places to stay.

e) Quora's mission is to be "a continually improving collection of questions and answers created, edited, and organized by everyone who uses it." [1] In essence, it's Quora's mission to organize exactly this type of information...why not use it for what it's trying to be?

LukeRB | 14 years ago | on: Ask HN: Would you still by Apple stock?

I've been an investor since 2007 and though I still fully believe in the company and its continued growth, I feel that the stock price's exponential growth in recent months is out of line with it's actual performance. Don't get me wrong, the price should be rising, but not this quickly. Broader market forces are at play in this and I would expect a market correction to occur in the coming weeks or months, which will have a significant effect on AAPL because it has a beta hovering around 2. Of course, the question is: When will the correction take place?

LukeRB | 14 years ago | on: Ask HN: Would you still by Apple stock?

I've been a shareholder since 2007 and I would seriously consider selling if they offered a dividend. Offering dividends is not what true growth companies with good plans for the future do. FWIW, I'm far from risk-averse; I wouldn't invest in a single company that offers a dividend due to the implied lack of growth and innovation that is implied by giving away retained earnings that could be used for R&D, strategic acquisitions and new business initiatives. In Apple's case, this includes new markets/products, increased retail exposure and strategic exclusive supply chain deals.

I hope, for Apple's sake and our own, that they don't offer a dividend anywhere in the near future, if ever.

LukeRB | 14 years ago | on: Ask HN: Pet lovers review my startup

My girlfriend and I are absolutely love dogs, but don't own one (yet). We love to dog-sit for friends and would even consider doing it for strangers. With that, I have two ideas that may improve overall engagement and successful matches:

1) Allow non-owners to create more robust profiles. I'd imagine if some of our friends saw that we really like dog-sitting, they'd consider asking us and/or reaching out to us if they were looking for a sitter. As it currently stands, all I can do is provide name, email and phone number.

2) Allow owners to post to friends of friends or perhaps consider making it the default if people seem open to it -- I would imagine that owners would be okay with others dog-sitting if they had a mutual friend who they trusted. Because people have an average of 200 friends, that means that potential sitters go from 200 to 40,000. Also, consider allowing the non-owners to reach out to friends of friends who need a sitter.

Great idea and nice MVP. I hope those ideas helped and I hope you all succeed!

Best, Luke -- LukeRB.com

LukeRB | 14 years ago | on: Embark (YC S11) wins "Best transit app" award

You could prompt the user to explicitly say when they board the train and then use the approximate time to destination stop to alert the user. It might not be optimal, but it would be a great...right?

LukeRB | 14 years ago | on: Show HN: Get a better job offer, anonymously - my weekend hack

I think it's even more interesting when the first number is more than the second, as it is in the listing below:

"I'm a Mobile Product Support Specialist, and I currently make $90,000 in Mountain View, CA. I'm ONLY interested in jobs as a Community Manager, Product Quality Analyst, Junior UX/Interaction Designer that pay at least $65,000 in San Francisco, CA."

LukeRB | 14 years ago | on: 13-Year-Old Makes Solar Power Breakthrough by Harnessing the Fibonacci Sequence

If you perceive that Colin is repeatedly linking to dupes or calling out policies, isn't that a flaw in the UI and UX of HN rather than him just being a complainer? If someone picks up an Android phone and is confused by what the menu button does, and someone kept telling them that they're doing it wrong, wouldn't we be missing the point? If the user doesn't get what the menu button is, it's not the other person's problem for pointing out what it is; It's the manufacturer's problem for not making it clearer. I, too, see Colin's contributions as helpful, and I wish there was a "mark as duplicate" or "redirect" option so he didn't have to type the same stuff every time.
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