Regarding: “requires detailed knowledge of internal infrastructure”
MSFT decided to move their APAC support center for Office365 to China. If there is an issue in APAC engineers usually respond from there. It makes sense regarding time zone and cost.
However, people change jobs etc. Hence this setup will result in a number of good engineers with very detailed knowledge of those systems who live in China.
On the more tinfoil end of ideas: if the office for this work is in a particular country it brings corresponding risks for physical opsec of the infra.
MSFT decided to move their APAC support center for Office365 to China. If there is an issue in APAC engineers usually respond from there. It makes sense regarding time zone and cost.
However, people change jobs etc. Hence this setup will result in a number of good engineers with very detailed knowledge of those systems who live in China.
On the more tinfoil end of ideas: if the office for this work is in a particular country it brings corresponding risks for physical opsec of the infra.