RossP | 9 years ago | on: UserVoice Security Incident Notification
RossP's comments
RossP | 10 years ago | on: New Chrome for iOS scans for beacons broadcasting URLs
Click a tree marker on the map near the top of the Melbourne Urban Forest website (http://melbourneurbanforestvisual.com.au/) and you can email your selected tree to find further information, etc. A bit more info is in this Broadsheet article: http://www.broadsheet.com.au/melbourne/entertainment/article...
RossP | 11 years ago | on: Fitbit Files IPO
RossP | 11 years ago | on: Fitbit Files IPO
I found a bug triggered by hitting the "Pause" button during a run. Effectively the device paused on the display, but the underlying data they use to build maps, calculate pace, etc keeps calculating. So if you run for 10 minutes, pause for 10 when you unexpectedly meet a friend, then run for 10 minutes all of your stats are based on a 30-minute run which isn't what most runners are interested in.
I documented this in excruciating detail (including showing errors in their .TCX file exports) and sent it off to their helpdesk.
First response: "That is a carrier issue, but don't worry we are still counting your steps.". There was no acknowledgement of the content I'd sent or the attachments I'd included.
Second response: Insisted it was a carrier or GPS issue, and not a software bug.
Third response: They asked me to call their 800-number. After I declined due to being in Australia, they replied and insisted that the call would be free, because it's to an 800-number.
Fourth response: THey are "Blessed" I contacted them. No acknowledgement of understanding of my issue.
It seems clear that their customer service team are not familiar with day to day use cases of their products, particularly the high-end running watch. The free phone call stuff is amusing but hints at a team that aren't aware of who their customers are.
Again, I like my Surge watch and their software is pretty good. Integration to Strava is great. But there's a pretty good chance they'll be overtaken by a future Apple watch with GPS in it.
[Edited to be less snarky]
RossP | 12 years ago | on: Show HN: REST API for Global Address Verification
RossP | 12 years ago | on: Relative Line Numbers in Vim
RossP | 12 years ago | on: Coffee vs. beer: which drink makes you more creative?
That said, unless it's a side project that isn't in real use I don't tend to work after drinking alcohol, but it's a rare day that I don't work "under the influence" of espresso.
RossP | 13 years ago | on: Excel as a database
My usual use is against MS CRM data, which puts a 10k line limit on by default. First instinct for many people is to disable the limit, but in reality it's a good fail safe!
RossP | 13 years ago | on: Excel as a database
RossP | 13 years ago | on: I've Screwed My Kid's Identity
RossP | 13 years ago | on: Excel as a database
Then, bingo! You've got real, structured, data available in Excel so you can run Pivot Tables, build charts, and filter data to your hearts content. I use it frequently to build read-only data views for people who want to analyse their data in ways they don't know how to do using more native tools.
This microsoft post is for Office 2007, but applies equally in newer versions: http://office.microsoft.com/en-au/excel-help/connect-to-impo...
RossP | 13 years ago | on: Chrome gets date and time pickers
RossP | 14 years ago | on: MPAA Tech Officer Paul Brigner Switches Sides In Internet Fight
Try the "FULL SITE" link in the footer - takes you to a zoomable version.
RossP | 14 years ago | on: Chrome beats IE market share for one day
RossP | 14 years ago | on: Chrome beats IE market share for one day
Disclaimer: I work for an MS partner, while I don't admin SharePoint our company does plenty of SharePoint work and our clients are happy.
RossP | 14 years ago | on: Show HN : Nepali Baghchal game in Node.js
I've visited Nepal twice in the past 2 years; it's a country that I find fascinating both in its beauty and it's disfunction. On our first trip we bought a lovely version of this game made of timber and brass. There are many cheaply made items available in Nepal (many of them show their cheapness) but when you find items like this game that have been made with care, you get to see the true Nepali craftsmanship come through.
Is there much of a tech seen in Kathmandu? Most entrepreneurial folks I spoke to outside of the tourism sector wanted out of Nepal, to move to either India or the USA.
RossP | 14 years ago | on: Avoid downtime: Currently using GoDaddy's DNS? Switch DNS before transferring
Highly recommended.
RossP | 14 years ago | on: RIAA claims you do not own your iTunes music purchases
I wish OnSwipe had a per-device opt-out that worked.
RossP | 14 years ago | on: TouchFire: Finally a real keyboard for the iPad
Because nothing like it was available and I wanted a tactile keyboard to write & code with when travelling, I ended up buying an Apple wireless keyboard. 2nd hand on eBay set me back $50, and it uses bluetooth so battery life is sacrificed, but I've found it to be a fantastic option. You can type at full speed, it's got character keys so coding isn't impossible, and best of all you have your full screen available for your word processor / terminal session / whatever.
There are two big downsides, though: 1) Can't use it on an airplane, since it uses Bluetooth 2) It doubles the travel size of the iPad.
If you can live with these I think it is a great alternative to a laptop for many tasks (but not everything, obviously)
RossP | 14 years ago | on: James Fallows on the vulnerabilities of the cloud after wife's Gmail is hacked
The web mail doesn't include tagging or inline conversations but otherwise it's pretty good with not too much wastage. Of course you also have IMAP/POP access if that's your flavour.
Further information: https://status.uservoice.com/incidents/fb7ml8b3nphf