RyanMathewson | 8 months ago | on: Dull Men’s Club
James May, former host on Top Gear, now has a show titled “James May and the Dull Men“ (https://www.imdb.com/title/tt32651187). I find it delightfully dull to watch.
RyanMathewson's comments
RyanMathewson | 2 years ago | on: 4K4D: Real-Time 4D View Synthesis at 4K Resolution
It crashes Chrome on my iPhone.
RyanMathewson | 5 years ago | on: Product Activity Coefficient: A single metric to drive customer success teams
Happiness isn’t the cornerstone of customer success. A customer can feel unhappy with a product due to many factors but can still use the product to meet and achieve goals. Thus becoming successful. Unhappiness does not necessarily effect churn rates. A customer can be unhappy with their usage but still see value in the product and not churn.
Usage is a hard metric to measure because it can be very subjective. Some users subscribe to a product for a once a year event while others can be hyper users with thousands of sessions. Both can feel the same level of success. The cornerstone of Customer Success is the manager, they are there to help the product meet the goals of the subscriber. The true metric should be: did the manager assess the customers needs, and meet their objectives while achieving a short time to value? That would be a better metric...though hard to measure.
RyanMathewson | 6 years ago | on: Show HN: Top Fantasy Reads – Fantasy books Reddit is reading
The page title is “Page Title”?
RyanMathewson | 6 years ago | on: Raw Gadget is a kernel module that allows to emulate USB devices from userspace
Does anything like this exist for Windows? I was recently looking and couldn't find anything.
RyanMathewson | 8 years ago | on: Capturing Starman from 1M miles away
That location is normally open between sunrise and sunset. I assume the permit allows access all night.
RyanMathewson | 8 years ago | on: SpaceX Falcon 9 first stage has landed at LZ-1 [video]
Amazing video from the ground this time. Link to the webcast at the time of separation.
https://youtu.be/EzQpkQ1etdA?t=1211
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