awiesen's comments

awiesen | 9 years ago | on: Updates to our Google Voice apps

If you'd like to better understand the background behind the new Google Voice apps, check out my G+ post here.

https://plus.google.com/+AlexWiesen/posts/EEVjRbbKz65

awiesen | 9 years ago | on: Updates to our Google Voice apps

We did a user survey a year and a half ago, got a flood of feedback, and overwhelmingly users asked us to invest in the Google Voice standalone experience. It didn't mean that there aren't passionate users who want the Hangouts version.

Despite what a lot of the threads here are saying, honestly we did this based on user feedback and user research. Most people wanted this, even if they're not all on HN.

awiesen | 9 years ago | on: Updates to our Google Voice apps

That recording isn't in Google Voice. Maybe you had a forwarding phone on your Google Voice account that was eating your calls. (Maybe you had an old one you forgot to take off, and someone else took over the number and it was doing that.)