cruiseguy | 9 years ago | on: Below Deck: Filipinos make up nearly a third of all cruise ship workers
You do realize that the employees have to do this. They spend hours and hours in training where they're told to always smile and greet guest. It's like strippers. The companies are taking money out of the pockets of crew by considering the gratuity included. Giving them cash is the only way to make sure they actually are rewarded for their hard work, but make sure to not do it in front of management. Actuaries are doing their best to pinch pennies, and many of those are coming from the pockets of these people.