eddmc's comments

eddmc | 11 years ago | on: Travel planning software: The most common bad startup idea (2012)

Or you could start using a good travel agent, as they would do these things for you.

Is this a good time investment for you? You have a choice on what you spend your time on. You could install your own plumbing, write your own t's and c's etc. or you could pay someone to do it.

eddmc | 12 years ago | on: Why We Abandoned Crowdsourcing

A lot of travel agents are genuine flight experts. If you don't believe that then you haven't spent much time with good travel agents.

Also, it's not about the commissions. That went out with the '90's

Source: I've worked in this field for 13 years now and sell a SAAS product to travel agents.

eddmc | 12 years ago | on: Show HN: A site using zero images – any feedback on the UI?

This is the first thing I thought about too.

I have no idea what size the tires on my car are. But I do know the make, model (and year) of my car. I'd rather enter these details into the size, and the site could tell me what tyre size is recommended, and as part of that do a search for the prices.

eddmc | 13 years ago | on: Show HN: Heap is a new approach to analytics. Just capture everything

Keep the pricing message simple. I'm not a fan of variable pricing - I like to know what the monthly cost is going to be beforehand. I appreciate tiers where I can see what I'm going to hit depending on growth over time.

Someone below said that you should base your pricing on cost - I completely disagree. You should absolutely NOT look at cost when you put pricing together - rather, you need to ask your customers about the value of what it is you're providing. For example, Heap will be saving the time and hassle of deploying a generic solution on a server and the time of customising it. Plus Heap will be improving their product every day whereas the self-hosted version would need a developer to add new features. These sort of things all add up - you'll be surprised what you find out when you ask your customers.

Pricing is hard. There are a lot of good articles and discussions on HN if you do a bit of searching.

Good luck. Heap looks good

eddmc | 13 years ago | on: Show HN: Heap is a new approach to analytics. Just capture everything

I'm not saying that Heap have got the pricing right but you should absolutely NOT look at cost when you put pricing together - rather, you need to ask your customers about the value of what it is you're providing. For example, Heap will be saving the time and hassle of deploying a generic solution on a server and the time of customising it. Plus Heap will be improving their product every day whereas the self-hosted version would need a developer to add new features. These sort of things all add up - you'll be surprised what you find out when you ask your customers.

Pricing is hard. There are a lot of good articles and discussions on HN if you do a bit of searching.

eddmc | 13 years ago | on: Why I'm switching back to Firefox

I use a Chrome extension from www.sessionbuddy.com to retrieve tabs if Chrome unexpectedly crashes. I've found it pretty useful

eddmc | 13 years ago | on: Entreporn: Learning vs doing vs wasting time

I agree with the premise of this article. Entreporn is something that almost everyone I know who works for themselves has gone through. The important thing is to get it out of your system, and get on with building your company!

One thing I found useful was reading a set of books called 'The Naked Leader'. It essentially reduces an entire business book into a small chapter of 2 or 3 pages. I came to realise that many business books are these core points (that can be summarised in 2 or 3 pages) spread out over a couple of hundred pages.

I can't say I've never read a business book again. But it has made me very selective.

eddmc | 13 years ago | on: What We Should Have Said To PG

Here's a suggestion for your value proposition: Collaborative notetaking made simple.

I actually started with a more complicated sentence [Real-time collaborative editing made simple] but then I saw Helen's comment below your blog post and think she has a more concise description.

I suggest you follow this up with a way (such as a story) of how a customer uses your product. This is where you can use the phrases: notetaking, realtime, and capturing ideas.

I understand why you're trying to steer people towards "notes" and "notebooks". You might not like the fact that people are going to assume your competition is [strike]Google[/strike] Apache Wave or Wikipedia (ok - I mean wiki software) or Evernote, but you need to come up with good answers to those questions and this is where you can focus on important features that you have. It doesn't matter who you think your competition is - it matters what your customers think your competition is. Keep in mind that people are familiar with Wikipedia, and understand the idea of editing a wiki. Use this to your advantage. You need to paint the picture of how this affects them by making it real to them i.e. zero in on their pain point - they may not even know that they have it.

Hope this helps

eddmc | 14 years ago | on: I have 404,772 users. Now what?

I totally agree with this last point. I help run a small sailing website. We have no ads on our site, but we send out regular email newsletters that contain ads. These ads more than pay for the site itself, and we can easily switch advertisers between the newsletters. It's been a lot easier than I thought to target advertisers, because we have a load of data on how many people have subscribed and click-through rates etc. We typically sell the adverts in blocks of 3 or 6 months, where we send out 2 newsletters per month.

The most clicked-on links in that email newsletter is a list of the recent posts made to the classified section on our website. It's free to post an advert up on the classified section of something you're trying to sell, but you need to be a member of the site to do that. The newsletter acts as a reminder - so people can regularly see what's been recently posted, as they probably haven't visited that part of the website recently.

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