ivee | 1 year ago | on: Shallow Feedback Hollows You Out
ivee's comments
ivee | 1 year ago | on: Shallow Feedback Hollows You Out
ivee | 1 year ago | on: Shallow Feedback Hollows You Out
ivee | 1 year ago | on: Shallow Feedback Hollows You Out
ivee | 1 year ago | on: Shallow Feedback Hollows You Out
ivee | 2 years ago | on: The Tyranny of the Marginal User
ivee | 2 years ago | on: The Tyranny of the Marginal User
ivee | 2 years ago | on: The Tyranny of the Marginal User
No, I think you're right that Google is suffering in the long term. It's a combination of measurement difficulty and agency problems - there's no way for the VP of the product to get a credible signal about whether a change was good or not other than by looking at something incontrovertible like DAUs. You might try to introduce a metric like "user happiness" but the design space of such metrics is so large that a misaligned product manager could always use it to shove a bad change through.
Kind of like we all know GDP is a bad metric for human flourishing, but everything else feels even worse.
ivee | 2 years ago | on: The Tyranny of the Marginal User
ivee | 2 years ago | on: The Tyranny of the Marginal User
ivee | 2 years ago | on: The Tyranny of the Marginal User
ivee | 2 years ago | on: The Tyranny of the Marginal User
I guess more anti-trust in tech would probably be good, but the reality of network effects & the advertising economy mean it's actually nontrivial for government to intervene in a way that's clearly net good for users. Google has gifted the world amazing free-to-use software that gives me probably thousands of dollars of consumer surplus yearly. Had OKCupid stayed separate they might have had to tinderify anyways just to survive. Same with YouTube and Instagram had they not been acquired.
If I had to point my way to a solution it would be something at the protocol or operating system level. Apple, for example, mostly doesn't make money from ads and could set up their OS in a way that makes apps compete to satisfy user intentions rather than hijack their attention.