jhjester
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12 years ago
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on: Tell HN: Tuft and Needle Follow-up (Ten mattress, improvements and growing pains)
Something that bugged me when I ordered, there's really no order status window. I don't know which stage my mattress was on or when it would arrive. I actually didn't know until the day before it arrived that it shipped.
Something as simple the Domino's pizza tracker (order processing, processed, manufacturing, shipping, etc) that shows the status of my order would've been nice. Like you said, proactive status updates, even if it's about delays, put customer minds at ease.
The status tracker could also drive traffic to other informative parts of the site. For instance, you're mattresses are American made. If you source materials from a specific place, outlining where a customer's mattress is coming from could be cool. If you source from multiple American companies and manufacture in multiple locations, a customer could track where their mattress is coming from. I think it would add more weight to the claim of American Made.
I'm very happy with my Ten and have slept soundly since I got it. I'm a fan.
jhjester
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12 years ago
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on: On Penny Arcade, Exploitation, and the Myth of the Do-Everything Rock Star
Is it really that difficult to run a handful of LAMP stack sites?
The job posting is designed to discourage people not confident in their abilities. They'll ask pointed questions in the interview process that will expose any lie on your CV. Do you need to be a "Do-Everything Rock Star" to do the job? Not likely. Do they want someone who will work their ass off for less than industry standard pay? Probably. Will it really be that hard? Probably not. They've survived for 15 years without a dedicated resource. While the job posting may speak of an incredibly intimidating position, I sincerely doubt that the person that gets it will be up all night troubleshooting complicated python scripts.
I get that it's super cool to shit on Penny Arcade. It drives a lot of traffic to website and sometimes they deserve the vitriol. If they were a start up promising a new social media blah blah blah bullshit I'd have a big old hate hard on too. They're not. They're an established 15 year only internet media company that's looking to bring talent in house. The expectations of the job posting are absurd for sure. I think it's only meant to weed out fan boys that run their own CounterStrike server and think they could be the PA IT guy.
