laurenBT's comments

B) Sorry, we don't have the ability to hide folders. If you add it to Sync, it'll be visible to you on all your devices.

D) There are a couple approaches here:

—> You can rename the folder - double click in the Sync folder list and it will show you the folder it Syncing. If you rename the folder, it will be renamed in Sync.

—> You can move the folder — double click in the Sync folder list and it will show you the folder it is Syncing. If you grab the folder and drag and drop it - you can move it to anywhere in the file system.

You can manually rename Camera Backup on your device, but we keep the "Camera Backup" name as it's often requested by name by our users.

Disconnecting folders should be tucked all the way on the rightmost part of the screen, presented as three vertical dots.

For a more detailed explanation (and other helpful troubleshooting tips): http://help.getsync.com/customer/portal/articles/1902361-dis...

Sorry you're having trouble -- I hope this sheds some light on your issues and how everything works with Sync 2.0

a) 1.4 and 2.0 folders are different cryptographically. They are not mathematically compatible, so one can not be changed in any way to be another (and by the way 2.0 folders can not be turned into 1.4 folders either). 1.4 folders can just be disconnected and reconnected to become 2.0.

b) Through the MyDevices, linkages you are able to access all of the information you have added to any of your instances of Sync. This is a major user benefit - you no longer have to hunt down the originating machine to get your data. In order to remove a folder from this device, click on Folder Options > Disconnect and Disconnect from this copy of Sync.

c) Your devices are all named by you during install - you are able to change the device name in Preferences. You are now able to choose where your iOS backups are able to go from within the iOS app. Click on Camera Backup > Device List — which allows you to backup your iPhone to your computer and your NAS at the same time.

d) The application is constantly watching your file system for changes you make. If you want to change the name of a folder in Sync, change it in Windows Explorer or Finder, and in Sync it will be changed. The folders also follow your changes, move the folder where you want it to go, and Sync will follow your movements automatically. We feel that this is the best user experience as they are already familiar with moving folders and renaming folders in this manner.

Hi there, I'm Lauren from BitTorrent. Hope this explanation helps!

When you upgrade to 2.0, all 1.4 folders will still exist. You can continue to sync your 1.4 folder with both 1.4 and 2.0 builds of Sync. The only difference is that your 1.4 folders will not gain any of the new 2.0 functionality like permissions changes and syncing on-demand.