minfitzgerald's comments

Hi mmmchipotle, sorry for the misunderstanding here. We currently don't show the degree of customizations online, but do this offline in our lab, so it's not viewable directly online after the questionnaire is filled out just yet. We wanted to take the extra step to get you a fully tailored physical product (which includes insert sheets showing the dosage levels), and the online materials aren't yet showing how much we do tailor or the better absorbed, the higher bioavailability liquid supplements we've been shipping.

I agree with you, kayhi. This is our health, and we want to make it so that everyone in the world not only top-tier athletes are never deficient.

Sure, here's a CDC report: https://www.cdc.gov/nutritionreport/pdf/Nutrition_Book_compl... as well as this secondary study that summarizes some of the findings https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4822995/.

Hi treis, we're working with one of the world's experts on Vitamin D and using clinical research based on studies conducted on populations over four decades. See one of his publications specifically looking at breast-feeding women and safe <4000 IU figures. http://pediatrics.aappublications.org/content/early/2015/09/...

Regarding the 1,000,000 Vitamin D response: typically our human customers are not 50,000lbs (a blue whale is typically 40,000lbs). However, it's probably not that unforeseeable if a blue whale has higher requirements for Vitamin D than an average human that's 195lbs. To your point though, we are careful that we do not go grossly over Recommended Daily Allowances, and our formulations reflect clinical research.

Thanks jdpedrie, our line of reasoning was to get a better product than what's there on the market today out first and learn what customers really needed as we went along. We thought we would build a better product that way. But if we did that, we may have created a bloated solution with features people don't ultimately find as useful. We know that we're just at the start of the process and take all customer feedback to heart.

Thanks for the feedback!

Thanks for the feedback, diNObot. You've provided us good feedback to include the communication of what's included in our new 3-month program that includes blood and other lab work on top of the genetics. All of your information is kept confidential to facilitate this customized program.

Thanks for the feedback, yes, we've taken the feedback on this and are careful about claims and marketing.

No it is not, but that's why I mentioned based on the limited data and not being able to match back with all of your information we can only provide a rough estimation. With your entire metabolic assessment and your genetics information we determine more about your metabolic inefficiencies and whether you need a particular isoform of vitamin, for example.

Hi Kayhi, thanks. You're right, the evidence, even clinical research that does exist is drowned out in the noise of anecdotal evidence. But there is clinical evidence showing effectiveness in supplementation (see some at http://www.mynutrigene.com/the_science)

We've been frustrated too - because there weren't other supplement companies that were trying to help customers modify dosages, or find out what works for them using a scientific approach. We're not saying we have all of the answers, but that we will discover new findings with you, that can help many more people and fills a gap that the medical system and current off-the-shelf solutions aren't providing.

I also agree with you that elite level athletes typically would use minimal or no supplementation. However, when we interviewed pro athletes, they are also backed by a team of nutritionists, dieticians and coaches that enables them to closely monitor and implement a very strict diet and exercise routine that everyday busy people find impossible to do. We aren't saying everyone needs supplementation, but since 9 out of 10 Americans are deficient according to the National Health and Nutrition Examination Survey (NHANES) under the Center for Disease and Control (CDC), it might be you, and to investigate for yourself. Our customers currently are seeking us for that support as a better alternative than current off-the-shelf solutions.

Thanks treis. We currently do this offline in our lab, and it's not viewable directly online after the questionnaire just yet. Our customers have been informed of their specific dosage customization and given us feedback that it might be nice to see it online too (though this wasn't the highest need for them). For your specific question - we can't look up your submission data without an identifiable email address you've signed with, but baselining only with the height and weight provided, the 195lb man should be taking 3900 IU of Vitamin D3 vs. 1,000,000 IU of vitamin D3 for the 50,000lb woman, for example. We tailor the dosages across the other vitamins, minerals, and supplements as well.

Thanks! When customers receive their package, they are informed of their dosages across the supplements. We've been getting requests to include an online feature of your supplement dosages being viewed - and are trying to get it out directly on our site ASAP.

Thanks for your feedback. We do the formulations in SF, and we have COAs for our distributors. Typically supplement companies don't tell you who their distributors actually are. Our filter for distributors and manufacturers are purity levels - and you're right, this information is currently not on our site. We've been working hard on meeting customer needs directly as priority first, but we've realized how much communication is lacking. Thanks for bringing attention to what information you'd like to see on our site.