mpap's comments

Thanks. This makes a lot of sense. Hopefully they will go for it. Next time I'm down in the Bay Area I will definitely try converting them and it sounds like it might be the best solution for me to be able to remotely assist with their computing needs. With the aging demographic in this country, I'd imagine there is some real opportunity for someone to create more tools to help those of us looking for solutions to help our parents navigate their safe computing / IT needs remotely.

This is an experience my parents experience on a regular basis. Unfortunately, my father, who used to be very tech savvy - worked for Control Data for all of his career - is suffering from mild dementia and my mother doesn't know up from down on the computer. My father still loves to sit at his computer putzing around but too often gets sucked into some kind of infomercial / scam. As an additional example, we were recently charged over $1800 of overage fees when my dad kept backing up his entire harddrive to a cloud service not really knowing what he was doing.

It has gotten to the point where they really need me to assist them with all most everything related to managing their computers. Unfortunately I am 1000 miles away so we struggle on the phone to get things sorted out.

What recommendations do people have for being able to remotely manage windows machines. I am on windows 10 and they are still using w7. I'd like to be able to remote into their machine with admin rights so I can manage software, finances, etc.

thanks for any advice.