teich's comments

PM on the team. Flex allows bigger instance sizes, VPC access, custom base docker images with custom binaries. Generally, it's a bit more flexible. :)

Yes, giving you some better controls is on the list. love to hear more about your specific needs - drop me an email oren@usecanvas

Hi HN. Canvas lays the foundation for some great long term plans. Long term is great, but why use Canvas today?

- Focused on flow. Folding to merge preview and editing modes. Markdown to keep fingers on keys. - Absurdly easy sharing. URLs are magic. Start up a meeting, share the URL in Slack - Hackable. Make it easy to integrate into your workflows and systems. No lock in.

Love for you folks to try it, and give us feedback. The quickest way to get a feel is to hit the try button, share the URL to write with friends, then append .json to the URL and see what happens.

I've posted an update on our blog, with another to follow tomorrow:

https://blog.heroku.com/archives/2013/2/15/bamboo_routing_pe...

This is Oren Teich, I run Heroku.

I've read through the OP, and all of the comments here. Our job at Heroku is to make you successful and we want every single customer to feel that Heroku is transparent and responsive. Getting to the bottom of this situation and giving you a clear understanding of what we’re going to do to make it right is our top priority. I am committing to the community to provide more information as soon as possible, including a blog post on http://blog.heroku.com.

You get the same 750 hours free usage as all other apps.

In testing we've seen roughly similar performance with rack-cache + memcache to varnish for most situations.

Official Status Blog Post: http://status.heroku.com/incident/115