zackbleach's comments

Spam classification by email service providers is generally quite opaque but we can at least check that we're doing everything in our power to prove that the email is legitimate. Like ensuring it passes SPF, DKIM and DMARC, and that it is being sent from an IP that is only used for transactional emails. Beyond that we would need to try to work with individual providers.

I'm sorry to hear that your Stripe emails are being spam-filtered. I work for Stripe as part of their engineering team responsible for email deliverability and would love to see some examples of email that has been incorrectly classified so we can try to prevent this from happening in the future. Would you be able to forward a few examples with full headers[0] to zack [at] stripe [dot] com?

[0] https://support.google.com/mail/answer/29436?hl=en

Great job.