zenopopovici's comments

zenopopovici | 9 years ago | on: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

It doesn't really matter if you agree with me or not. To say that Google inaction or non-communication is fair or good or OK is simply out of this world.

I specifically said in the article that it's not the takedown I had a problem with. But the total lack of support in solving the issues. If I'm not made aware of the rules, I can't fix anything. They specifically said I had to get back to the original complainant to get my app reinstated. That email address is a black hole. So there's nothing I can do.

zenopopovici | 9 years ago | on: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

I have a reasonable argument, but you're not listening. So I'm just going to stop writing.

If you're a developer there needs to be an explanation and a mediation if a conflict occurs. This is how business is handled everywhere. I am a developer that helps promote their business.

There is no where to call no where to write and to get a human on the other side. There is no appeal.

zenopopovici | 9 years ago | on: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

They told me I was infringing 4 years later... when there are numerous apps in the store doing the same. It's also a cleaner that works only of Facebook. Google reviewed it and approved it 4 years ago. The extension is free. There is no advertising. I don't make any profit.

I was never told what to do or how to change it so that my users would still recognize it. Also changing its name in "Cleaner - For Facebook" was suggested (and accepted) for the Safari extension by the Safari Gallery Team.

If I don't know what I'm doing wrong, I can't fix it. This is not about TM infringement, but the total lack of communication by Google.

Thing is that they basically told me I can't do anything if the original complainant gives his go-ahead ... after 3 months of canned responses.

(I'm the author of the post).

zenopopovici | 9 years ago | on: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

So they told me I was infringing 4 years later... when there are numerous apps in the store doing the same. It's also a cleaner that works only of Facebook. Google reviewed it and approved it 4 years ago. The extension is free. There is no advertising. I don't make any profit.

I was never told what to do or how to change it so that my users would still recognize it. Also changing its name in "Cleaner - For Facebook" was suggested (and accepted) for the Safari extension by the Safari Gallery Team.

If I don't know what I'm doing wrong, I can't fix it. This is not about TM infringement, but the total lack of communication by Google.

Thing is that they basically told me I can't do anything if the original complainant gives his go-ahead ... after 3 months of canned responses.

I agree with your second point.

(I'm the author of the post).

zenopopovici | 9 years ago | on: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

You got it wrong. I was never told what to do or how to change it so that my users would still recognize it. Also changing its name in this way was suggested (and accepted) for the Safari extension by the Safari Gallery Team.

If I don't know what I'm doing wrong, I can't fix it. This is not about TM infringement, but the total lack of communication by Google.

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