Ask HN: How do detect a crappy boss / toxic environment when interviewing?
356 points| isuckatcoding | 10 years ago | reply
Some things I've been doing is looking at Glassdoor but the problem with that is the reviews are highly dependent on the role, or the department or some manager who may or may not still be at the company.
I am a pretty average developer which is why I was kind of desperate for that first job out of college but after getting more experience, I know I can do better than this.
[+] [-] bpchaps|10 years ago|reply
-If you only get canned questions, run.
-If questions are machine gunned without any followups, run.
-If the hiring/interview process is needlessly complicated, run.
-If they give you an IQ test or similar, run.
-If they're not paying attention [0], run.
-If a pattern exists of mistakes (forgot to call, etc), run.
-If, when discussing pay, HR says "Yeah, sometimes we hire people knowing they won't last and only fit a political agenda."..... run. True story.
-If the recruiter tells you, "The path you're going down will lead to failure unless you do a startup. Frankly, I don't see you doing a startup"... run. Also true story.
..Ultimately, it comes down to gauging how "human" they are towards you. If the interviewer[s] lacks empathy, it's a sign somewhere up the chain that something's not right. Mind you, that's not to say that the interviewer doesn't necessarily have empathy.
[0] Seriously, this happens at about 20% of my interviews. Put away your fucking laptop and just listen, interviewers!
[+] [-] klenwell|10 years ago|reply
- While you're going through your questions with the interviewer, he suddenly looks up from his laptop and says, "These are great questions. I'm going to have to use them next time I interview."
- Interviewing manager, sitting next to CTO, says to you, "Convince my boss here that automated tests are worth the investment."
- Executive of SEO company casually lets it drop that they're being sued by Google.
- You're meeting after 5pm and interviewing manager jokes with CTO during interview how his wife is the one making his smartphone buzz like a swarm of angry hornets. Then as you're exchanging your farewells in the lobby an hour or so later at end of interview, a fuming woman storms in, stands next to manager glaring, no one is introduced, and you awkwardly take your leave.
- The conversation somehow turns to what you would do if you won the lottery. You say you'd probably spend more time working on open source projects. The CTO interviewing you remarks that he'd buy a harem. The HR rep and the other developer in the interview, both female, laugh uneasily. A couple minutes later he repeats the comment.
[+] [-] cname|10 years ago|reply
I think it's kind of like dating: if they don't give you an obvious signal, you probably won't know until it's too late, and sometimes when you get an "obvious" signal you might be wrong anyway.
The only advice I can think of--beyond heeding obvious warning signs--is to try to work some place that's doing something you actually care about. Then you're less likely to run into incompatibility issues, and the effect of toxic people may be mitigated.
Another angle is that you probably can't avoid working with assholes, so you can get organized and be prepared to push your own agenda. Don't back down too easily. I've seen this work fairly well, but you have to be ready to deal with the stress and potential fallout. Depends on circumstances, YMMV, etc.
[+] [-] jotux|10 years ago|reply
>If they give you an IQ test or similar, run.
I ran across this study a few months ago that says IQ-like tests, structured interviews (canned questions), and work-sample evaluations were some of the few useful interview tools for selecting good employees [1].
[1]. http://mavweb.mnsu.edu/howard/Schmidt%20and%20Hunter%201998%...
[+] [-] davimack|10 years ago|reply
Amen. IQ tests, or tests to see if you're psychologically a "good fit for the organization," are a sign that they haven't a clue what they're looking for, they don't trust their own judgment, and couldn't identify a good developer in a million years.
As a proxy for developer performance, IQ tests are utter crap - but IQ tests are something that's intelligible to your run-of-the-mill idiot manager, so they get done.
Psych tests are similar - they're saying that they can't figure out by talking with you whether you're a nice person or a psychopath. Which, OK, to be fair, psychopaths might hide it fairly well ... but if so they'd hide it well enough on the test, as well.
Totally agree it's down to how human they are towards you. If they're willing to see you as an individual vs. whether they want a new part of their machine.
[+] [-] swilliams|10 years ago|reply
If the interviewer doesn't respect you, then management doesn't respect or listen to employees.
If you only get canned questions, then the company cares more about checking boxes than creative thinking.
If the interview process is complicated, _everything_ is complicated.
If they aren't paying attention, then nobody pays attention in any meeting, so they get repeated, or stuff constantly falls through the cracks.
[+] [-] bokglobule|10 years ago|reply
If you're interviewing people for a job you're filling, focus on getting them to do a small test project and bring it in for the on-site. I've done this for years, never had someone say no. Worst that happens, they're too busy and back out. Fine, no worries. Works well for developers, release managers, program managers, technical writers, etc. Basically you want to be sure that they can solve problems. Memorized knowledge of facts has almost no value (to me) these days; things are changing way too fast for that to matter in the long run. Never understood why the Google's, Microsoft's, ask the goofy questions like "why are manhole covers round?". To me, the hires that are a joy to work with are adaptable, learn things pretty fast, take pride in what they create, show leadership by helping others in their group, and are dependable.
[+] [-] hndl|10 years ago|reply
- A very biased outlook to problem solving. A lot of times I see my own boss think that the right answer (to an interview question) is the one that worked for our particular case without considering that the candidate didn't have the same constraints.
- I always like to ask 'the boss' what their idea of a good team is. Some of them will say stuff like 'A team is good when they're meeting deliverables' or 'A hardworking team' etc etc. Somehow the tone weighs in here -- you want a boss who is understanding yet not a pushover, who justifies (and thereby convinces you of) his decisions when it comes to a solving problems.
- You really want to avoid the bosses who have a desire to work long hours for no real reason. This is important because of two reasons: they don't focus on the real problems and they don't value their teammates time. A good boss wants to make sure that their team is aligned with the company goals and that everyone on the team is happy and is enjoying their time with their colleagues.
Hope that helps!
[+] [-] x0x0|10 years ago|reply
Chat up the office staff. If they're treated like shit, run. If the founder blows through them, run. You can find some of this on linkedin.
You can search specifically for former employers on linkedin. Consider how many of them there are; there shouldn't be lots for an A round startup.
[+] [-] lucideer|10 years ago|reply
> -If respect isn't reciprocal, run.
Yes, in theory, but this is deceptively difficult to judge accurately on first impression. Some good people are naturally less immediately personable than others and misconceptions are common.
> -If the hiring/interview process is needlessly complicated, run.
This is a bad sign in terms of the company as a whole, and could indicate that you'll need to wade through some needless bureaucracy in your prospective job from time to time, but this is relatively common in bigger companies and doesn't necessarily indicate anything negative about the actual team/leader/interviewer you'll be directly working with/under on a daily basis.
> -If a pattern exists of mistakes (forgot to call, etc),run.
Worth considering, but it seems a little picky to say a hard no based on this alone. Some of the best technical people I've worked with are not necessarily 100% organised administratively 100% of the time.
> -If they're not paying attention [0], run.
This happens far too often. Fully agree. Run!
[+] [-] partisan|10 years ago|reply
[+] [-] zeemonkee3|10 years ago|reply
[+] [-] zamalek|10 years ago|reply
[+] [-] galistoca|10 years ago|reply
[+] [-] overgard|10 years ago|reply
[+] [-] kintamanimatt|10 years ago|reply
Can you explain this one a little bit please? I'm not quite sure I understand the sentiment here.
[+] [-] chris11|10 years ago|reply
Is this applicable to bigger companies? I've noticed that some companies figure out where to place entry level engineers during or after an offer is made. And then getting a good recruiter seems to come down to luck at some places. I once had an interviewer not show up for a phone interview at one place. But I wouldn't necessarily say that my boss would have been horrible, I don't even know if I was interviewing for a specific team.
[+] [-] devin|10 years ago|reply
If the questions you're asking are canned, or _your_ questions are machine gunned, and you don't follow up on the responses of your interviewers you're missing out on an excellent opportunity to get a read on what it's really like to work there. I'll grant you that reading people is not a science, but if don't go any deeper than "So what's it like to work here?", you're missing a big opportunity.
Make your questions unique, so your interviewer has good reason to pay attention. Don't just hit the softballs and nod. If they give you a vague answer, try to get them to be more specific.
For example, follow up "How are team successes and failures treated at $COMPANY?" with "Interesting. Could you give me an example of a specific situation where the team failed, and how it was dealt with?" with "Do you think it was the right response? Do you think there's any room for improvement?"
I believe this up to a point. As I said before, getting a clear read on someone you've just met is not always going to be easy. Yes, I believe it's a positive sign when your interviewer displays some level of empathy during the interview, but not everyone puts it out there. Don't make the mistake of thinking you know _exactly_ what the other person was thinking, or how they were feeling.I think a lot of this comes down to going with your gut. Sometimes things are not exactly as advertised, so another piece of advice I'd give you is: Don't overthink it. Human beings have evolved to detect when something is, you know, "a little off". Trust yourself, but attempt to verify.
Finally, if you aren't in a rush, I've almost always been given the opportunity at the end of the interview to "reach out with any additional questions". Let the interview simmer for a day or so, and then take them up on their offer. Think about where you might have seen some hesitation, bases you may not have thought to cover in the initial interview, and see how they respond.
Trying to be clever in detecting a bad workplace neglects one of the most powerful tools at your disposal, your ability to ask questions that'll reveal whether it's a good place for you or not.
[+] [-] EliRivers|10 years ago|reply
That's interesting; it conflicts with one of the few pieces of evidence I have about successful correlation in recruitment. I don't have the study to hand, but I'm sure its conclusions were that people who do well at IQ tests (although they might have been more general intelligence tests rather than specifically IQ tests) tend to make better technical employees (or indeed, almost any kind of employee), and that's it's one of the few actually reliable indicators. As a strong rule of thumb, smart people are better at technical jobs.
What's the thinking behind taking it as a sign of a bad employer?
[+] [-] Overtonwindow|10 years ago|reply
[+] [-] cylinder|10 years ago|reply
[+] [-] Havoc|10 years ago|reply
Not always though. e.g. For my previous employer it was par for the course to run everyone through multiple rounds of psychometric testing. And again during a major promotion cycle. Nothing wrong with it in my view - in fact if it saves me the hassle of dealing with a slow colleague then I'm all for it.
[+] [-] lcfcjs|10 years ago|reply
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[+] [-] salsakran|10 years ago|reply
The low hanging fruit here is:
* ALWAYS spend time with your future boss prior to accepting. Ideally try to spend as much time as you reasonably can. If this isn't possible push back pretty hard about why. Your direct manager is usually the biggest reason for your unhappiness at a job. "People don't leave jobs, they leave bosses" is a cliche for a reason.
* If people seem unhappy when you interview, don't assume it's just how they feel that day.
* Make sure you get a sense for the culture and whether you want to be part of it. If you're not into constant group activity, make sure you're not joining a hyper-intense "everyone hangs out with each other all the time" sort of place. Conversely if you're new in town, don't join a company where everyone is focused on working hyper efficiently and bouncing to go home to their families. Neither is right or wrong, but they can definitely be right or wrong for you.
* If you're connected, track down people who left the company and ask about your future boss. Were they hard to work with? Do people like them? If you have friends at the company (ideally, not reporting to your potential boss) ask about how your boss (and the department) is perceived by the rest of the company.
* Hit up linkedin and track down ex employees, ideally in the same job role. See where they ended up, and hit them up and ask why.
Good luck!
[+] [-] Homunculiheaded|10 years ago|reply
"If you could wave a wand and instantly change one thing about this company/job/team, what would it be?"
This is similar to "what is wrong" but frames it in a positive light, so people are more open and creative.
If the answer is anything about people "I wish communication was better", "It would help if more people were on board for this project", "A change in management wouldn't hurt, haha j/k" etc. That's a red flag.
If it's about non-people "I wish we didn't have so much legacy code", "I would love it if we could get our testing setup better", "There are no good places to get coffee around" that's a good sign that aren't major people problems.
If they can't think of one, that's a real cause for concern!
This is one of my favorite questions in general because what people wish for tells a lot in many ways about the major problems, but without people begin guarded. They're fantasizing not venting.
[+] [-] geoelectric|10 years ago|reply
Another way is to ask how decisions get made. Again, the specific answer is going to probably be something pretty non-controversial, so look for the subtleties.
Sometimes it's just obvious that it's too risky. I had one interview where the hiring manager's boss managed to freeze him out of his own loop. I ran from that one.
Also, you should be very skeptical if you felt like your interviews with individual contributors were lukewarm or poor but you still get the offer. That's very possibly a boss overriding flags from his team, or a team that's deadened enough to not throw flags in the first place. If you don't feel the interview went well, trust your gut--might not be just your fault.
[+] [-] phonebanshee|10 years ago|reply
[+] [-] throwawaytrain|10 years ago|reply
I never met any of my future team members. I asked the hiring manager during the interview to introduce me to the team, but he said this wasn't going to be necessary.
Now, a few months into the job, I must say that I've never worked on any team composed of such antisocial people. Pretty much no one here communicates effectively. Cliques are demarcated along racial lines; there Chinese and Indian groups don't really talk to each other, and don't "accept new members" that don't speak their language.
This is the loneliest place I'd ever worked. What's surprising is that I never thought I could be so lonely at work of all places.
So, lesson learned: if you aren't allowed to do a meet-and-greet with the team before accepting an offer, don't even think about taking it!
[+] [-] smileysteve|10 years ago|reply
That's the pointer right there, he sees interviews as one way and not a two way street.
I guess that you'll know next time to demand your needs whether they are deemed "necessary" for offer letter or not.
[+] [-] balls187|10 years ago|reply
This is pretty common among both racial groups.
And, if we're talking about the US, it was common across pretty much every ethnic group that emigrated here.
[+] [-] Overtonwindow|10 years ago|reply
[+] [-] Zyst|10 years ago|reply
[+] [-] grandalf|10 years ago|reply
- Do the others on the team seem happy? Did you get to meet any during the interview process? Do they seem to be happy to work there and comfortable in the environment?
- Does everyone seem to get quiet or smile officiously around the boss? That's a big warning sign. It probably means the boss is a bit of a tyrant or maintains an unhealthy power differential with the team. There is absolutely no room for this kind of posturing in a startup.
- Do you witness anyone coming to the boss for help with something? If so, and if the boss responds in a positive way, it's a great sign. A good boss is someone who is there to help everyone succeed and lend expertise when asked.
- Does the boss say anything disparaging about the other team members during the interview? Look out for indignant, judgy sorts of comments that indicate that the boss feels shortchanged by the team he/she has (unless you are explicitly being hired to single-handedly turn the team around).
- Is the hiring manager, founder, etc., transparent about runway, the cap table, and turnover rates? Playing it close to the vest about any of the three is a very bad sign.
- Do you see any VCs or investors stopping by uninvited and just hanging out? If so that's a good sign and means there is transparency with investors (which doesn't happen in all startups).
- Are there "big company sounding" organizational titles like "Senior Director", "Senior VP of x", "Senior Engineer", etc? If the company has fewer than 200 employees, titles like these indicate a wide array of culture problems, usually starting at the top.
[+] [-] djloche|10 years ago|reply
When you are interviewing somewhere, treat it as if they are trying to convince you and you need to ask a ton of questions to figure out if they are a good fit or not.
Frame these questions in positive, generous light so you seem like you genuinely want to work for them and are just trying to get all the details.
"What is the thing that most pleasantly surprised you when you started working here?"
[+] [-] noah__|10 years ago|reply
Over time I have reduced paying attention to what they are dangling in front of me, be it compensation or interesting stuff I want to work on.
I now mostly pay attention to the people. Specifically the quality AND loyalty of people to the firm\manager\founder etc. The AND is critical. If its just one or the other I walk. So for example, if its a 3 year old team and there is no one "smart" who has lasted atleast 2 years its a good sign to walk. If its a 6 year old firm and there is no one who has lasted atleast 2 years it's a great sign to walk. If there are people who have lasted and aren't "quality" its also not worth it. My definition of quality is they are smarter than me, or have done something I have respect for.
If its a new company I don't work with them unless I personally know the people involved.
Why these rules?
Cause if the people are "right" the interesting work and adequate compensation follows. Doesn't matter if the project fails your time with such folk is never wasted.
[+] [-] crispyambulance|10 years ago|reply
Your first job out of college has a high probability of being a bad fit and this is especially true if you're desperate to just get hired. So, it didn't work out... happens a lot. The important thing to do is to figure out what YOU want out of a job/workplace and to assess what that potential job can do for your career.
I think its a waste of time to try to figure out some minimal set of "red flags" to use for future interviews. Just look at the big picture, there's no single red-flag that will tell you definitively that a place is miserable (nor is there a single observation that signals an awesome place-- foozball and snacks won't make up for asshole-driven management).
Perhaps even more important than what you observe during an interview is to really examine your own needs and expectations. SOoooo many people are unhappy WHEREVER they go and always blame it on management, co-workers, the industry or whatever. This kind of serial discontent is a sign that the there's something wrong with the individual rather than their workplace(s).
[+] [-] tomtomAmazon|10 years ago|reply
[+] [-] fma|10 years ago|reply
So how do you prevent this from happening? I personally avoid a company where I don't know someone in it, or know someone that knows someone.
Additionally, there's a nice hidden feature of LinkedIn. You can search for people who used to work there. At one company I interviewed at, I searched and found that those who used to work there...the majority left within a year. It tells you something. I had a sense during the interview that the turnover was high, and again they would BS me about their wonderful culture. Then I spoke to someone who used to work there and he confirmed my thoughts. Oh yeah, the fact they were going to throw a lot of money at me raised a red flag too (the toxic company I was at threw a lot of money at people too).
Good luck.
[+] [-] fapjacks|10 years ago|reply
"If you could change one thing without veto, what would it be?"
If the person describes a technical problem, that's usually a good sign. Long silence is usually good (but can also be a very bad sign if they just can't pick one thing). Trivial nitpicks are a good sign. Any complaints about communication are a very big red flag. Also any complaints about leadership. Obviously, if the problem your interviewer describes is repeated by any other interviewers, that is a big, red flag.
Piece of advice when firing this atomic weapon at your interviewer: Do not fill the silence while they think with any talk. Let them think. Let the silence hang. That makes people more likely to dig deep for something they really don't like.
[+] [-] Ologn|10 years ago|reply
I agree. When they ask me what questions I have for them, one of my first ones is "What would you say is the most positive aspect, or aspects of working here, and what would you say is one of the biggest challenges". As he said, if (check) the answer is "communication challenges" and (check) you hear this from two or three people, that's definitely a red flag.
Another thing is if you are scheduled for an interview at 3 PM, and you are kept waiting for half an hour, and are then told that a fire came up they had to take care of, or they're disorganized and the interview fell through the cracks - and then they tell you one of the main people you had to talk to is not there and that you'll have to come back to talk to them - that sort of thing is obviously a red flag too.
[+] [-] JoshTriplett|10 years ago|reply
[+] [-] atom-morgan|10 years ago|reply
- What do you hate about your job?
- How unlimited is unlimited vacation?
- What's the mean/median number of vacation days taken last year?
- How have you shown that you value your employees?
- How do you handle disagreements with potential hires?
- If the team is split on a technical issue, how would this be resolved?
Company bullshit (bad signs):
- "We want people who want to work here. If salary is important we aren't for you."
Uncomfortable answers to any of the questions, run!
[+] [-] techman9|10 years ago|reply
[+] [-] codingdave|10 years ago|reply
1) What is your leadership style?
2) How do you resolve conflicts on the team?
3) Tell me about the communication style of the team.
If you get a chance to talk to team members without the boss being present, ask similar questions - conflict resolution, communication, collaboration styles, etc. This should give you enough information to judge for yourself if it is a healthy team environment, or not.
[+] [-] BurningFrog|10 years ago|reply
I think a lot of programmers are the same, so I'd ask the non managers interviewing me what's the place is like to work at.
But... it's easy to "fight the last war" about things like this. So if for your next job, you're 100% focused on finding a boss that's a decent human, you'll probably succeed. But something other major will be wrong.
[+] [-] edwcar13|10 years ago|reply
I too just got out of college and tried to find my first job out of school and took the first offer. These are the signs that I picked up on.
- Arrived to interview to find that what I applied for was not what I was interviewing for ... RUN! - When trying to get a straight answer about benefits or how long individual training may be and getting a lot of "I'll get back to you" and no one does... RUN
- When waiting for your interviewers and recruitment has to come in and ask you if you have already spoken to your interviewers (i.e. their late or no show) ... RUN either they are way to up their own ass or just terrible at time management which if it's your future boss means they will have no time for you
- Last one promise, when interviewing and you get asked questions that you know the answer you gave to be 100% and they say it's wrong and tell you an answer that isn't correct. Run!
That interviewer or interviewers indirectly just told you that they dont follow or are going against what the documentation stateted.(in my case how elasticsearch is configured)
I.e. you will work in an environment that will leave you with knowledge that is incorrect and useless to use in another interview.
[+] [-] HelloNurse|10 years ago|reply
For example: within the company, IT is a second class citizen compared to production, so as a new developer you would start at the bottom of the bottom with no valid career perspectives. Low budget, bad offices, low pay, appearance of overwork are clear signs.
For example: aberrant company culture. Excessive secrecy and/or security measures (who do they think they are?), extravagant recreational resources (are they actually working?), excessive luxury (not bad by itself, but you want them to spend that money on your salary), excessive conviviality, etc.
There is a meta-warning sign about company culture: refusal to show working conditions and procedures to you because of conscious "discretion" and subconscious shame. Also, you could like, accept as normal, or justify because they make sense in context some of the bad attitudes you are aware of, failing to see they are a problem.
[+] [-] AnimalMuppet|10 years ago|reply
When it's not done in malice, that can be an interesting indicator. It means that the people on the team trust each other - trust that they can say such things and have it received in the right spirit, and trust that the one saying it isn't saying it in malice.
I wouldn't make this the only indicator, but it's an interesting data point...
[+] [-] MalcolmDiggs|10 years ago|reply
I always try to go out of my way to meet the team and shake their hands (even if the interviewer didn't plan for me to meet anyone). You can gauge a lot from just a brief interaction with people.
[+] [-] woodcut|10 years ago|reply
First off, protect yourself, ask to see the contract, guarantee any agreements for future pay/bonuses are in there, the contract must specify working hours, time off and notice period etc. Ask to see the resume's of the team you would be working with.
Orange flags come to equipment, books, resources. A good company will give you whatever you need.
Red flags are arrogance, delusion, recklessness, bullying.
Ask tough technical questions, see if they admit they don't know it or rubbish the question.
Ask about ventures, projects things that went wrong, do they blame everyone but themselves? How many people have left in the last 12 months? Ask to speak to them.
How much runway do they have left? less than 3 months is a massive no. Has anyone ever been paid late?
Honestly, if they're smart enough you can't tell until you're knee deep.