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PSA: Please Report iOS and Siri Bugs to Apple

9 points| arikr | 6 years ago

Benefits

You'll help make iOS better for yourself and everyone else!

Apple prioritizes bugs based on the number of times they're reported by different people. So every single report matters. Each bug you report is directly more likely to get fixed promptly.

If you're like me and get frustrated by the occasional iOS bug, you'll definitely want to do this!

One-time setup so that you can easily report bugs:

I believe you might need to enroll in the developer program, but that's easy and free for these purposes (though you can't publish your own apps without paying, but you don't need that for this!).

Firstly set up assistive touch to trigger a sysdiagnose (trust me, do this) – the instructions are here https://developer.apple.com/services-account/download?path=/iOS/iOS_Logs/AssistiveTouch_Sysdiagnose_Logging_Instructions.pdf

Then read the instructions here so you know how to upload it https://download.developer.apple.com/iOS/iOS_Logs/sysdiagnose_Logging_Instructions.pdf

Note that sysdiagnosis files only seem to last before 48 hours before being automatically deleted, so be sure to airdrop them to your computer before then so you don't lose them.

If you ever experience Siri bugs e.g. unexpected responses to queries, install the Siri logging profile according to Apple's instructions here: https://developer.apple.com/services-account/download?path=/iOS/iOS_Logs/Siri_Logging_Instructions.pdf

How to report an iOS bug once it happens:

Create a sysdiagnosis by triggering your assistive touch shortcut, and take a screenshot or screen recording of the bug

Go to https://bugreport.apple.com/, sign in with your Apple ID

Create a bug report following their instructions

Upload your screenshot and/or screen recording and your sysdiagnose file and note in the report the time/date that it occurred.

6 comments

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[+] codnee|6 years ago|reply
My main complaint with iOS(12) is that there is no quick way to disable WiFi. It's frustrating having to go to Settings -> WiFi multiple times a day for such a simple task.

Some times the networks the phone picks up don't even allow internet access right away, and any apps which requires an internet connection simply stops working.

I get the reasoning for making it easier for people to not waste their data. But I don't see why that requires adding so much friction to the rest of us.

[+] allwein|6 years ago|reply
You can disable WiFi quickly by swiping down (from the top right) to bring up control center and then tapping the WiFi button.
[+] rajacombinator|6 years ago|reply
Very little reason to believe Apple reads any of these, why waste the time?
[+] arikr|6 years ago|reply
The responses I've gotten on my reports show me that Apple certainly reads them. And when the bugs are annoying, if I can spend 5 minutes sending a report that'll help them be aware of and then fix the bug, it's so worth it to me.