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Ask HN: What is true north KPI of a SaaS business?

2 points| kumartanmay | 5 years ago | reply

I am running a bootstrapped SaaS venture for 3+ years and I am planning to share KPIs with some experienced entrepreneurs. Before I share, I was looking for metrics others share, one of the KPIs I couldn't understand is true north? How to calculate it.

2 comments

[+] kumartanmay|5 years ago|reply

This provides a fair bit of an idea: https://www.linkedin.com/pulse/three-true-north-metrics-your...

[+] rogerkirkness|5 years ago|reply

ARR, Cash, Churn, Growth Rate, A usage KPI, Support Time-to-close