Ask HN: How can a unhireable person get a job?
529 points| snakedoctor | 4 years ago
Got a low level customer support role at Amazon. But I only made $15 with no health insurance. Found some flaws within the anti-fraud system at Amazon, and wrote a detailed e-mail to the VP in charge of the anti-fraud system. It was fixed by 1am. Also was concerned about support reps being able to access any customer's data simply by pressing 'bypass' on the security question promt page. I couldn't transfer internally until a year later as well. Would ping your manager each time you apply as well. Have to delete your emails constantly due to only having 1gb email space. Assessment was similar to the one I took for CIA. Cognitive based assessment.
I even got ghosted after a interview for a manual labor job at Home Depot. I tried cold contacting executives at a few companies. Got meeting with SVP at Dell, Cisco etc. was fruitless though. Spoofed number to bypass contact whitelist etc.
I welcome any and all advice that any of y'all could offer. Even if it's brutally candid. I need a job with decent health/dental insurance. Medicaid is useless. I might be homeless soon. I'm scared, and I don't know what to do. I'm afraid that I'll end up like Bill Landreth.
e: [email protected] will reply with a different email address.
[+] [-] PragmaticPulp|4 years ago|reply
- You said you quit a job at EA, quit a job at IBM, dropped out of college your freshman year. You may have valid reasons for leaving each of these, but you have to see this from the manager's perspective: You had 3 different great opportunities that all came to a dead end at the beginning of your career. You need an alternate narrative.
- You talk about applying to Google, Facebook, Airbnb, Palantir, and other companies known to be very competitive, yet the only real job experience you list in your post is low level customer support. Nothing wrong with aiming high, but you need to also be applying to jobs that are a logical next step in your career. It's extraordinarily difficult to jump from customer support to FAANG engineer, so have a backup plan.
- You spoofed e-mails to manipulate executives into meetings. This kind of thing sounds clever in movies or from anecdotes in the 90s or 2000s, but in this era everyone is on high alert for phishing attacks and security breaches. Read the room, and don't commit computer fraud during your application process. Big companies have systems in place to catch these things and you'll get blocked in short order.
- No mention of your network. Do you have any contacts or friends or acquaintances anywhere in the industry? Even people you knew briefly from school? People who you worked with in the past who moved up? Reach out and ask if they have any advice for your job search. Going forward, make a point to stay on good terms with the people around you. You can help each other as your careers progress.
[+] [-] void_mint|4 years ago|reply
Honestly, just a guess, you're probably giving off bad interpersonal vibes/people don't really like talking to you. Half of interviewing is just being very personable/being able to talk comfortably with other people. Generally in this space (this space meaning those interested in tech/startups/etc) sometimes people struggle in this area but really shine in tech. I would encourage you to spend some time reflecting on your interpersonal skills.
Some other red-ish flags from your post - you kinda seem like you might struggle just doing exactly what you're asked to do. Bringing up how frequently you quit things for various reasons or finding issues and bringing them up with your superiors' superiors, spoofing numbers to get in touch with very very senior people. Lots of lower-tiered jobs literally just need people to show up and do what they're asked. A part of getting a "first" or "entry level" job is accepting you're there mostly to learn, not to teach/move outside of your lane. The fact that you would even bring up Bill Landreth seems like you might not necessarily see yourself how the rest of the world sees you.
I'm not trying to offend you - I really hope you can line something up soon. I apologize if this feedback seems cold - I think reflecting on things like this can be hard because you have to face things about yourself you may disagree with or not realize. Unfortunately interviewing is such a biased game, you kind of have to play your opponent (meaning, be the person they want, not the person you are).
Happy to chat through any of this stuff if you have questions. Wish you all the best.
[+] [-] honkycat|4 years ago|reply
Your applying to those companies with 0 experience or college degree is unrealistic. The entry level is extremely competitive and you have nothing to make you interesting to hire. They get thousands of applications for those jobs.
You are still young, plenty of time to learn, but I recommend taking a step back and rethink your strategy. There are plenty of companies that do not get thousands of applications for jobs.
Let me put it bluntly: you are not qualified to be a software engineer. There is no reason anyone would currently hire you, unless you are personable and fun to talk to.
You show immaturity in the way you handled the flaw in the system you described. Calling your boss's boss because you think you are right is childish.
Additionally, you do not understand how to get a software job, you do not have realistic expectations for what kind of jobs you are qualified to acquire.
A few years ago my brother, who is in his thirties, was stuck in a dead end job he hated. So he took some classes in 3D modeling. He worked hard, built out his portfolio, networked, and eventually landed a job at a world famous video game studio making AAA games at an interesting role that builds his skills.
What he did not do was blindly apply to jobs he was not qualified to do with zero training
[+] [-] exdsq|4 years ago|reply
- "i" should be "I"
- "You are still young, plenty..." should be "You are still young, with plenty..."
- "would currently hire you," shouldn't have a comma
- "entry level", "dead end", and "world famous" should all be hyphenated
- "AAA games at an..." should be "AAA games in an..."
etc...
[+] [-] georgeecollins|4 years ago|reply
Going back to college seems like a good idea as a general direction.
[+] [-] dcolkitt|4 years ago|reply
I don't know. I think he has pretty decent writing. Kinda reminds me of William Gibson. It may be stylistically unusual, but it's definitely better than the median SWE. At least in terms of clearly conveying his thoughts.
[+] [-] tempestn|4 years ago|reply
[+] [-] jesterson|4 years ago|reply
Perhaps my personal bias, but for a long time I was under impression that tech roles companies are hiring people based on their capacity to actually do the job. It's not social studies for G's sake.
Over the course of my life I've come across extremely talented people, who yea, do lack social skills , not putting fake smiles and whatnot. Few of them were the best hires I did.
[+] [-] snakedoctor|4 years ago|reply
I went above my bosses head because they did not remedy the issue, and weren't going to.. The SVP guy that I did contact told me that would be willing to vouch for me that I did find a security vuln etc. He was actually quite receptive. I shouldn't of even had to, or felt like I had to go above my bosses head. There should've been a security email I could've emailed. That was at EA. At Amazon I emailed the VP in charge of the anti-fraud system since it might've taken longer for the blue team to send it to the right folks. But yeah, I do agree with you slighty on that.
[+] [-] pcthrowaway|4 years ago|reply
I minored in English, and OP writes better than most of the English majors I was in writing workshops with.
edit: To elaborate, this was at a local university in a U.S. city where 70% of the population were native English speakers. None of the people in my writing workshops were ESL.
[+] [-] aiisjustanif|4 years ago|reply
Such irony.
[+] [-] dotBen|4 years ago|reply
If you get a job in customer support at Amazon there is literally no way to get a 'promotion' to a dev role. It's different parts of the org, and you're tarnished with being a CS person. Why? Because it's signaling - people who can do eng roles at Amazon don't take CS roles so they don't bother mining to check on the rare chance someone in CS can.
In your replies you say "I haven't lasted anywhere longer than 2 months. I contribute a lot and then quit after I feel like I'm not getting appropriate compensation."
If your resume reflects that you've bounced around after a few months as a hiring manager I'm not even going to bother offering you an interview.
You also said your were home schooled and many people here have commented you might have social skill issues. I am not a doctor but I wonder if you have delusions of grandeur around your abilities which is creating a miss-match of expectation leading you to quit jobs you need to tough it out in. Or you have dyslexia or another learning difficulty (I have dyslexia, I quit school, never went to university, did many shit jobs to work my way up, it took years and years)
I would suggest you find someone who is an actual hiring manager to give you a mock interview and analyze their feedback. If you can't find someone closer in your circle, I'll give you mock 30 minute interview (I've hired countless engineers, designers, PMs and other roles in the last 20+ years)
If you want a career in tech you do need to get out of the wrong swim-lane, which a CS role at Amazon is the wrong lane as it will never convert to where you want it to go.
[+] [-] rsweeney21|4 years ago|reply
[+] [-] aetherspawn|4 years ago|reply
[+] [-] ZephyrBlu|4 years ago|reply
[+] [-] techsin101|4 years ago|reply
[+] [-] p0sixlang|4 years ago|reply
Completely understand if you can't help me, but would love some feedback on my resume at least.
[+] [-] salvadormon|4 years ago|reply
[+] [-] posthiatal1|4 years ago|reply
[+] [-] undefined1|4 years ago|reply
[+] [-] kyawzazaw|4 years ago|reply
[+] [-] pierrefermat1|4 years ago|reply
[+] [-] alfiedotwtf|4 years ago|reply
[+] [-] BeetleB|4 years ago|reply
Seriously consider going back to school and finishing a degree. Although it's "known" that you don't really need a degree for a SW role, there are plenty of well established old school companies that will not consider you at all unless you have a degree. On the flip side, you'll get jobs more easily. A lot of interviewers who choose to interview someone without a degree are doing it "just in case he turns out to be a genius." You are not one (or at least have not shown you are one). Let me be brutally honest: In such companies, you will not get a job if you interview as well as the average candidate who has a degree. Managers don't want to have to justify hiring someone without a degree, and they look worse amongst their peers if a bad hire didn't have a degree than if they did.
> Reading Meyers, Knuth etc. books.
Improving technical skills is always good. However, your role in a company, and your performance, are due to lots of other factors. A person who is average in all areas is generally more desirable than a smart person in one area who is poor in others.
[+] [-] aphextron|4 years ago|reply
[+] [-] sircastor|4 years ago|reply
You might see if you can re-enroll in your school.
[+] [-] dimal|4 years ago|reply
[+] [-] snakedoctor|4 years ago|reply
[+] [-] dehrmann|4 years ago|reply
[+] [-] bad44|4 years ago|reply
[+] [-] imstate|4 years ago|reply
After I got a degree I started getting responses from places.
[+] [-] brundolf|4 years ago|reply
[+] [-] elmerfud|4 years ago|reply
Life happens and reasons happen but you didn't complete college, you complain about your entry level position at amazon but I see nothing that warrants a greater position than that. Obviously this may not be everything about you so it's difficult to judge.
I have no degree, but worked hard, stuck to jobs for 2-3 years before moving and developed a track record that hiring managers like to see. That means working for $15/hr in a position that you feel is beneath you. The thing that position provides you valuable experience and showing you can stick with things. Companies that hire you put forth a significant investment that takes roughly a year to pay off. Employees don't always realize that. If you look like you won't stick around they won't hire you.
One of the most important thing, especially as a junior is to be likable and present your suggestions in a likable way. Also it's key to know when no one wants to hear your suggestions. Sometimes your perspective may be a new thing that was never thought of or it could be one sided, the business knows it and had accepted the risk but it's not within your knowledge scope to know that.
I do technical interviews for the company I work for. If you're not likable to me, you're probably not getting hired. If I get the impression that every interaction will be a dick measuring contest because you come off as a smarty pants, I'm not recommend hiring. Someone who's knowledgeable and humble is going to get my recommendation. If you're good, and know how to communicate well you'll naturally rise to lead a team because they'll look to you for answers or ideas and everyone will notice.
It really sounds like you need to "pay your dues" by showing that you can stick to something. That's either complete college and get a degree or work entry level for 2 years and move up or out to the next position.
[+] [-] xpasky|4 years ago|reply
Unless you are willing to relocate to a saner country than the US, you need to give up one. Most commenters here advise to give up some of your freedom and stick it out somewhere, and it's a very valid advice. I just want to add that you can also consider going the opposite way - and just get a steady stream of shorter-term gigs freelancing (e.g. Upwork).
There is a lot of upsides - it's easy to work on projects completely remotely (including written only with no voice/video) which rules out any interpersonal issues; you can work on bite-sized projects which might be your cup of tea, at the same time some of the projects will turn into long term opportunities; you can actually put the best projects on your CV.
Freelancing won't give you great medical insurance. And at the beginning (with no history on the platform) it's a grind to succeed in the competition and you need to work your hourly rates up from a low base. Longer term it can pay nicely, you'll be working on a lot of different things and learn what you enjoy, and it should teach you a lot.
Derisk this experiment, try it out while you are looking for a job.
[+] [-] floren|4 years ago|reply
Almost nobody will give you a firm reason for why they rejected you for a job. If you press them, they'll offer vague shit like the examples you gave. Accept this; it sucks, but it's the way things are. You're not being "ghosted".
As others have said, it is absurd to expect a promotion within a few months of hiring in a low-level position. "Working your way up from the mailroom" still involves spending time doing actual work in the mailroom, not barging into the boss's office day 1 and demanding a raise because you found some stamps that fell behind the desk.
I'm hesitant to tell you to go back to school, because that can be expensive as hell, but maybe look into your state universities? Tuition can still be reasonable at some of them. If you're no longer a dependent of your parents, maybe you'll qualify for better financial aid. Also, some schools (including my alma mater, RIT) offer free tuition for employees--even if it's just mopping floors, you're making money and getting an education.
[+] [-] the_only_law|4 years ago|reply
FWIW “dependent status” in regards to financial aid has nothing to do with you tax classification and everything due to rigid, “unhackable” criteria. Save some extreme circumstances (homelessness, being an orphan, etc.) you are a dependent no matter what until 24 with no leniency. You can go read about people who’s parents disowned them, were incarcerated, etc. and basically being told “sucks to be you”. Not that I’ve seen anything to imply the OP is <24 though.
[+] [-] kyawzazaw|4 years ago|reply
[+] [-] megameter|4 years ago|reply
But neither can you be a washed up 20-something begging for pity. You are probably a bit too competent and proud for that.
What you should do instead is be a "forever student". Now you are never there to snag the gig or steal the credit. You are there to study an "x". The x can be broad and impressive or narrow and miniscule. Jobs, businesses, investments, products, are all vehicles for pursuing this study. You will signal this at all times, and develop contacts and portfolio work pertinent to this study. Earnest emails asking "what should I do to go further with this" - questions that are of interest to the figure you are asking as well as yourself - are often golden tickets. Choose anything to start, and see where it pulls you. When you are in the vicinity of a good conversation and money is flowing around it, the money often ends up in your hands.
However, you also have to work on yourself enough to be a great student. That means valuing your body, household, social conduct and other things, and to see "access to resources" in a broader sense than salary. Taking a shit job or sacrificing some living conditions can be the right move if it buys you time, but if it makes your health deteriorate it might be the wrong move too. People get a lot of comfort out of doing the simple stuff well, and you have decades to get the big picture things right. It's OK to be unambitious.
Do some self-talk, journal a bit, exercise, eat well. Aim to get the concerns "out of you" so that you can act in the world with focus and purpose.
[+] [-] livinginfear|4 years ago|reply
> "I tried cold contacting executives at a few companies..."
I'm not an executive, however I am a team lead. If you found some way to contact me directly, unsolicited, on my work phone or email, I would blacklist you. Especially if you had circumvented some security measure in order to do so, let alone spoofing what we can only assume is the phone number of another employee? The time and attention of these professionals is valuable. Procurement process exists to prevent executives at prominent, successful companies being interrupted in such an inappropriate manner.
You sound like you need to adjust your attitude. From your perspective it may seem that you're an underappreciated talent just waiting for someone to give them a chance. From the perspective of a recruiter or hiring manager you look like a serious liability. Especially if you're looking to make a leap upwards into your career's 'next step', it's extremely imperative that you demonstrate your ability to succeed in simpler, entry-level positions.
Your writing is terrible, and unprofessional. If you can't get through this thread without discussing your mental health problems that's a serious red flag.
[+] [-] alfl|4 years ago|reply
I get the feeling from your writing that you are conflating social signalling and personal economic outcomes. You seem to want people to think you are smart more than you want to succeed? Or at least those ideas seem in conflict.
Do you want a job at a Big Name or do you want money?
Have you thought of starting a business? That way you don't need permission from other (besides customers) to succeed.
Probably better is, as many others have suggested, to get a job a smaller company that will have you. Then build something on the side.
[+] [-] iaw|4 years ago|reply
This needs to be reiterated. It doesn't matter if you're smarter than Donald Knuth if you come across poorly or can't answer interview questions. Based on your background I suspect you answer the interview questions but you have no idea how to work with people.
Working with people that are nice is hard, working with people that are 'difficult' is damn near impossible and you sound difficult. When someone presents an idea to you that's actually stupid what do you say? How do you tell people no? Do you think about the feelings of those around you before you say something? These are things that can be taken for granted but are important for working within an organization (which you have limited experience with).
I'm awkward as all hell but was able to make it in industry by consciously improving the way I interact with other people (especially when I don't agree with them). This isn't an insurmountable challenge but you have to identify what's causing you problems before you can fix it.
[+] [-] fsociety|4 years ago|reply
That might be good news, because you don’t have to change yourself but reframe your perspective.
Preferably I’d suggest a mental health professional who focuses on your self narrative.. but I understand that can be expensive.
Perhaps you could do something like a HealthyGamerGG coach. They are more affordable, and I think they’ll be able to give you the feedback you need to get past this.
Best of luck!
[+] [-] asidiali|4 years ago|reply
2) I get a weird vibe from the way you write/speak
3) I've been cold rejected from almost every one of those companies you listed, and I'm a senior engineer with a decade of experience making SV money and doing just fine. Look for smaller companies that people haven't heard of, there are thousands. It took me years of working at small startups before I broke into the big corps.
4) someone mentioned "tainting" your rep with non-dev jobs and sadly this is true. You need to get dev experience on your resume no matter what, the good news is that it's never been easier. Come up with an idea, build something, buy a $2 domain, and bam, you are now a fancy Founder of Tech Project and have dev experience on your resume, not manual labor. Bonus points if you actually stick to the project. Speaking of which...
5) Build projects. Like as many as you can. I aim to build a new project 1x a month just to keep in the habit. Anytime I need to interview, I have tons of live, production software examples to show off. HMs love to see someone who can ship code. It is the #1 thing I would do if I were you to get a job. Build anything. Just build stuff and put it online. This is the next best thing to having formal W2 jobs on your resume.
6) totally random and I'm not affiliated, but check out usertesting.com. I sent this to a friend the other day who is also struggling to break into tech - they will apparently pay $10 for every 20 minutes of testing. Better than being homeless and at least it's in tech and seems relatively accessible.
7) some of the best dev gigs and jobs I found early on in my career were diamonds lost in the Craigslist rough, just sayin’
Wishing you the best of luck.
[+] [-] topkai22|4 years ago|reply
[+] [-] kstenerud|4 years ago|reply
Here's what happens to autistic people in general:
- They get ghosted a LOT because NT people generally don't know how to deal with them (and social training only goes so far).
- They get fired / laid off / pushed out / excluded a lot with no real reason given, and nobody will care if it's just/legal or not because "something about him is just ... wrong".
- They tend to have very small networks or none at all.
- The less "crazy" you behave, the worse it is because you fall into the uncanny valley. The more "crazy" you behave, the more tolerant people are of your quirks, but the less they take you seriously.
I was even ghosted by a 7-11 store when I applied as a clerk in my late teens, and wondered why the sign remained up for another month when he didn't even get back to me.
Computer jobs were easy for autistics in the old days because nobody expected much of you other than to get the thing working. Only managers and software architects needed people skills. That's no longer the case in the modern highschool-like software house. People are a LOT judgier and intolerant. You need to do whatever you can to bridge the ever-increasing divide, even faking if you have to, or risk getting pushed out. I've had mixed results saying up front that I'm autistic. Discrimination is a huge problem here.
One piece of advice I can definitely give is: Don't do any crazy stuff like bypassing access controls. That only works if you also have the panache to wow the person within 10 seconds of the intrusion.
[+] [-] TameAntelope|4 years ago|reply
It's the little things, like how inconsistently you're cutting up sentences with periods, how you leave off the subject of the sentence in a couple of places, and the typos (lowpay, dropout, promt as quick examples).
Honestly? Find a way to speak to a therapist. Many options available for people without insurance, some are even free. If you could land a diagnosis, you could begin to understand what's holding you back (if anything) or if there are just some things you could work on (like slowing down a bit).
[+] [-] kubanczyk|4 years ago|reply
Don't have a friend? Hire someone. A friend cannot do mock interviews? Hand them a list of 10 questions that you remember from all those previous attempts and tell them to read it in solemn voice.
Nowadays the interviews are remote. Let a friend observe your interview and then ask their opinion. (I think recording these might be likely illegal? idk)
[+] [-] wildermuthn|4 years ago|reply
College and good internships will improve upon all of that. If you can’t afford college, you’ll need to join the military (I recommend the Air Force if you want to take it easy, or the Marines if you don’t) and slave for four years. But it seems to me that your biggest stumbling block may be that you are shooting for the moon without realizing it.
[+] [-] hn8788|4 years ago|reply
[+] [-] kevinpet|4 years ago|reply
If: * you're under 30 * you don't have any health problems or diagnosed mental health issues * you don't have a criminal record (or it's trivial stuff) * you are willing to make a drastic change in your relationship to authority
then the military might be an option. You won't like it, and they absolutely not put up with any shit about you knowing better than your superiors (hint: it's completely irrelevant if you do), but that is a way to hit reset.
You mention the CIA and they can be pretty selective, but that also suggests you're okay with patriotism. Remember the way to tell a recruiter is lying is their lips are moving. If you want a specific job get it in writing, and then assume a 50:50 chance.
If you want a job that translates to the outside world and aren't keen on getting shot at, I recommend the Air Force. The Navy isn't that bad in that regard either.