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Is there a proper etiquette for quitting your job?

14 points| molbioguy | 14 years ago | reply

I regularly see posts on HN about quitting one's job to follow dreams, join a startup, or otherwise advance one's career. I was recently on the other end of this thread, so to speak. An excellent young software developer that had worked in my lab for 4 years walked into my office and told me he was quitting to join a startup. No prior warning, no explanations and just 2 weeks notice. While he did try to wrap things up in the 2 weeks, much was left uncompleted and no replacement was even planned for. When encouraging people to follow their dreams, shouldn't there be a concomitant reminder that employers deserve some consideration, too? If you recently quit your job, how did you handle it?

34 comments

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[+] dstein|14 years ago|reply
I've tried both ways. I tried to do the "nice sendoff" by giving a huge 2 month notice, and even trained my replacement, documented all my procedures etc. What did I get? It turned out apparently I hadn't been at the company long enough, so they revoked all the money the company had contributed to my 401K. On my last day, instead of having time at the end to go around and say goodbye to my coworkers, security shows up 2 hours early and I was escorted out of the building.

My next job I just quit without notice. The job had turned pretty sour, and I was on contract, the company had acted in some morally questionable ways, so when it was my turn to leave I didn't have too much hesitation about just up and quitting.

Now maybe I'm a little more disillusioned than most people, or maybe it's just the world we live in now -- reverse pay-it-forward.

[+] molbioguy|14 years ago|reply
That sucks. Your disillusionment is understandable. I guess my viewpoint on this assumes the employer is honorable. Maybe too narrow an assumption in this market. But your comment shows you did take your employer's situation into consideration, which is what I'm hoping to find.
[+] pasbesoin|14 years ago|reply
Professionalism is to be expected on both sides of the relationship. Two weeks notice is, in lieu of contract obligations, in most places in the U.S. not even required. It was, and I guess generally still is, considered a common courtesy.

The employer is responsible for structuring and documenting work in a fashion to control the risk of this situation. What if the employee were in a debilitating accident? Would you be complaining, in that case?

Employees see the way that employees, in general, are treated, these days. When an employer decides against an employee, they are as often as not "perp-walked" to the door. (I'm speaking of instances where no malfeasance has occurred or been alleged to have occurred.) Even if you strive to be a "good employer", you need to remain cognizant of the environment in which you exist. Employee loyalty is not rewarded the way it used to be (or at least, used to be shown -- true or not).

It was your responsibility to structure your environment to accommodate this eventuality. If a resource really is critical, write a contract with them that guarantees/incentivizes their sticking around and/or giving a longer notice of termination. If such a contract costs you more, well, that's the price of doing business.

("Time is money", and you've just asked for a greater commitment of another person's time. In a similar fashion, expect to pay more in return for an (effective) non-compete clause.)

[+] molbioguy|14 years ago|reply
All good points. I fully agree that the employee is not responsible for ensuring that there is minimum disruption upon their departure, management is. But what I don't see is why there seems to be so much difficulty in expecting a departing employee to give more than a minimum notice. People jumping to startups (and that's what this post is about) are usually very bright and have valuable skill sets. They usually leave because they are undervalued/under-compensated or disinterested, not because of an emergency or duress. So what's wrong with giving some extra warning to help out? Isn't that part of an amicable termination? Two weeks is common, but to fill a skilled spot takes a lot longer than two weeks.
[+] brudgers|14 years ago|reply
Based on U.S. expectations, I don't really see any poor form on the employee's part. The fact that it hit the supervisor out of left field is usually more indicative of a lack of ongoing communication than anything else. The implication that production employees are expected to wait while their replacement is hired and trained may be a side effect the way in which the workplace environment operates.

To put it another way, it sounds like management wanted all the benefits of employment at will without accepting the costs.

[+] molbioguy|14 years ago|reply
My (poorly worded?) question was asking whether we should consider the employer's perspective when leaving to join a startup, and how do people most often handle this. In this particular case, there was clearly a failure to see that the developer was getting bored and so nobody expected him to leave. He had a private office, flexible hours, freedom to work on open source projects, and excellent benefits (profit sharing, pensions, etc) -- but I found after he left that bioinformatics development was just not his interest. He jumped to a startup that used the open source code he contributed to. So in this case, management was not taking advantage. Perhaps the other way around. But based on comments so far, employee management relationships seem not so good, in general, for developers.
[+] kallus|14 years ago|reply
> When encouraging people to follow their dreams, shouldn't there be a concomitant reminder that employers deserve some consideration, too?

No, there should be a clause in the contract specifying a mutual minimal time of notice for ending the employment. Also see this great post http://www.kalzumeus.com/2011/07/08/business-psychology/

[+] bottlerocket|14 years ago|reply
Clause in the contract, but remember it cuts both ways.

I was recently creative director of a small software company that let their design team go. When I started the owner changed my employee contract from 14 to 28 days with the assumption that since I was in a management position with 5 reports, were I to leave the transition would have been hard to squeeze in to the standard 2 week period.

When he announced he was letting everyone go with 2 weeks severance, he was not too happy when I reminded him my contracted stipulated 28 days (he did honor it though).

[+] noahc|14 years ago|reply
Here's how I handled it. I went to my employeer and said, "I'm unhappy here and I'd like to move back home anyway" and he asked how I was unhappy, and I explained I didn't really like my job and I tried some different things inside the company and none of them really fit what I wanted to do.

The results were in and so we started looking for someone and I stayed on for a month after they were hired to train the person in. After that I left.

But, I would flip this around and say it had more to do with the employeer. I felt like I could do this. Do you make it so the employeer felt like they could do this? I'd avoid putting it in a contract in focus on creating a culture where this type of thing can be norm.

[+] molbioguy|14 years ago|reply
That's cool. I felt I did, but that's subjective. But this is exactly the kind of thing I would like to have seen. Absolutely leave jobs when you feel you need to, but work with your employer if you can to make the transition easier. Fulfilling your ambitions does not need to be damaging to anyone else. As you state, good employers should make this environment the norm. But the discussions I read here about quitting and joining startups don't deal with this side of the equation. They seem to mostly emphasize quitting as a defiant act or a personal milestone (which to me implies not caring about what state you leave things in).

BTW, did your employer notice that you were unhappy and bring it up to you before you told them?

[+] mcotton|14 years ago|reply
I'm in a very strange situation with my boss. Things have been rough for some time now and he is not going to change.

He has put incredible pressure on me to give him 6-12 months notice. Not 6-12 weeks, but he wants a full year.

That is selfish and wrong. Since you are suggesting consideration for thr employer, What is the 'right' to do?

He has every intention of using a non-compete agreement to limit my future options, how does that show that the company values me?

[+] molbioguy|14 years ago|reply
Thanks for relating your situation. I hope I haven't come across as unreasonable. I don't think (nor have I advocated) that employees bear the full brunt of any transitional disruption. I just think that we often tell people to follow their dreams and quit their jobs without asking them to leave in an honorable way. And I define honorable as making reasonable efforts to minimize the disruption of losing a valuable employee, for example by giving more than two weeks notce. As @pasbesoin said, professionalism is to be expected on both sides of the relationship. In your situation it seems to be a worst case where your employer is using undue pressure and making the whole affair pretty one-sided (which sucks badly). In my opinion, you owe him the minimum your contract requires and no more. I'm not a lawyer, so the whole non-compete agreement is beyond where I feel like I can comment upon.

I think you and several posters have pointed out to me that not all employers are honorable nor care enough about their employees and thus it's not always possible to give them the consideration they might want. Fair enough. And it turns out to be harder to generalize than I thought it would be. Sorry, I can be naive.

For what it is worth, in my case, I didn't complain to the employee about the two weeks notice nor did I ask for anything beyond documenting procedures and critical code. We wished him well and sent him off to join a startup with a company-wide party. No strings attached.

[+] nhangen|14 years ago|reply
I recently left a job I had just started, because a much better offer came around and I simply couldn't pass it up. I offered to keep working from home during the evenings and weekends (most of my work was done remotely) until a replacement was found, but my boss chose to cut ties that day and we both moved on, amicably, which is nice.

In this climate, I imagine that the only norms are those stipulated in a contract.

[+] molbioguy|14 years ago|reply
Correct. But contracts stipulate the minimum. And I understand that if things go bad, the minimum is all that's necessary. But the credo of "just quit" seems to say that the minimum is al you ever need to worry about. I think taking your employer's needs into consideration (as you did) by giving advance warning or simply expressing desires to change can be enormously helpful for both parties. Employers can see deficiencies in the way they structure their jobs and their communication/observation skills. And employees can leave a trail of good relationships that could help if they ever need contacts or references. Plus, if they become employers themselves in the future, they will be better able to approach the problem of retaining employees or dealing with departures.
[+] Mz|14 years ago|reply
I've recently been talking a lot with a friend about how badly so many people handle 'endings'. In this case, I've been talking about personal relationships and some of the things I did that led to an amicable divorce when my lengthy, troubled marriage finally ended. But in some sense, all relationships are 'personal'.

Some observations, not in any way intended as blaming or attacking:

You indicate they had flexible hours and freedom to work on open source but also indicate that when they left, much was left uncompleted and that he left to go work with a startup that used the open source he contributed to. It sounds to me like the job was structured poorly from the perspective of looking out for the employer's needs. On the one hand, yes, you should be concerned that the work environment be a positive personal experience for the employee. You should do this out of enlightened self interest as it promotes loyalty. But this is not your child. You should not behave like their daddy, helping to pay for hobbies. Was the open source project he contributed to something your company uses? If not, why on earth was he doing it at work instead of at home (or perhaps I misunderstood)? The time, energy, creativity, interest and so on that he put into that project should have been something the company was trying to capture for it's benefit. You allowed him to fritter those valuable personal resources away. He didn't want to be frittering away his time. He wanted it valued. So he went to a company that valued the work he was willing to pour himself into.

Perhaps there needs to be better communication. Perhaps there need to be better policies. Perhaps the corporate culture of trust has room for improvement. I would examine what piece of this is in the hands of the company and use it as a means to better protect the company's interests in the future.

Also, it sounds to me like this post is motivated by feelings of hurt and a vague sense that HN and "the world out there" is part of why this person hurt you. Posts motivated by hurt are usually not very productive. But if you recognize that the culture here on HN potentially has a negative impact on your company by actively promoting the idea of "just quit", one thing you can do is make a point of quietly promoting the view that "yes, quit, but do so honorably". And then provide any evidence you can find that doing so honorably is better for their career, not just for their employer. Just be careful to not be too pushy or come across as "the guy with the bone to pick". And also be understanding that if the employer is an abusive jerk, doing so "honorably" can amount to cutting your own throat. Then work at making damn sure your company is not in the abusive jerk category.

Peace.

[+] molbioguy|14 years ago|reply
Excellent points and pretty damn insightful. Thanks.

Was the open source project he contributed to something your company uses? If not, why on earth was he doing it at work instead of at home (or perhaps I misunderstood)?

Some was used directly and some was only peripherally important to the projects in the lab.

The time, energy, creativity, interest and so on that he put into that project should have been something the company was trying to capture for it's benefit. You allowed him to fritter those valuable personal resources away. He didn't want to be frittering away his time. He wanted it valued. So he went to a company that valued the work he was willing to pour himself into.

I think his work was highly valued by the company and myself, but his work for the company perhaps underutilized his skills or just didn't interest him. I think your point is critical, though, that employees need to feel their efforts are strongly valued.

As to the point of my post/question. Does the culture of "just quit" promote a certain level of irresponsibility? I think it does. If you have to leave, of course do so. But make efforts to minimize the disruption your departure will inevitably create (if you were good at your job). Your employer gave you a chance. Whether it worked out or not, the honorable path will leave behind less ill will. Sometimes previous employers can serve as excellent contacts, references, and even future partners.

[+] Limes102|14 years ago|reply
If you had put in the contract time that the notice should is a month (or maybe more) you might have not have the same problem.

I only need to give one week for my current job, and when I leave, that's probably all I will give.

[+] molbioguy|14 years ago|reply
Well, from my perspective I would want more time to prepare for the transition. But putting that in a contract unnecessarily restricts people. Our company doesn't even require the 2 weeks, so I can't complain. But not everyone leaves under duress. My point was, I never see posts about quitting jobs to join startups mention any consideration to the employer. To me, unless I hate my employer, I'd want to make efforts to help out. I was curious if people usually give more than required/minimal warning. I guess not.
[+] ChrisKdog|14 years ago|reply
Two weeks is a common courtesy. People quit because they are either bored or their boss sucks.

Best you can do is have an honest conversation with the guy about the real reasons he's leaving and then learn from it.

[+] molbioguy|14 years ago|reply
Yeah, that seems to be the take home message. I understand it, but I still feel that two weeks leaves most employers in the hole. I mean, you can't realistically have a list of people to fill the spot ready to go at all times. In my business (small molecular biology/bioinformatics lab) it will probably take 3 months from submitting a hiring request to accepting an applicant. Maybe more. I was curious if people give much thought to the disruption that happens when they leave, especially when it's to join a startup (elective, non-emergency move). But it sounds like two weeks is pretty much accepted as fair regardless of the reasons for leaving. Like you said, you learn from it. Thanks.