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Try Our AI Assistant at 650-460-2286 – Feedback Welcome

12 points| z61a | 2 years ago | reply

Hello Hacker News community,

We're developing an AI Assistant designed specifically for restaurant operations. It’s crafted to take orders via phone calls and directly input them into the restaurant's POS system, effectively bridging the gap between customer interaction and order processing.

We need your help to fine-tune it:

- If you're in the US, please call 650-460-2286. Feel free to place a mock order or inquire about menu items. - We'd appreciate your feedback on the experience.

Your insights are crucial for us to improve the product. Thanks for your help!

JZ & Tony

15 comments

order
[+] sergiotapia|2 years ago|reply
I asked it if it spoke spanish, said yes, I then asked some stuff in spanish and it responded in English anyways.

Sometimes it would hang unnaturally for a long time after I finished speaking and then do the beep to "confirm receipt" of what I said. I think that may need to be more sensitive?

The voice was a little andro - make it more manly or more feminine to make it more human.

Good start!

[+] z61a|2 years ago|reply
It only supports English now. Will add support for other languages. The ASR and TTS have room to improve. Thanks for your feedback!
[+] dr_petes|2 years ago|reply
It doesn’t seem to listen to other languages besides English.

I tried Spanish and Portuguese (Br).

It thought pedir (to request) was a flavor.

I also asked for bread, water, and cheese and only responded with Bubble tea.

I waited almost 30~ seconds after ordering, to find out it didn’t hear my original request. Might suggest shortening the retry.

[+] z61a|2 years ago|reply
It only supports English now. Our log shows the conversation ended when the assistant ask you for modifications, did you hear that message?
[+] entropyie|2 years ago|reply
Worked quite well! I would say it's usable by savvy people today. However the delay and turn-based interaction would preclude my parents from using it successfully. Nice work though!
[+] z61a|2 years ago|reply
Thanks for your support!
[+] nikolay|2 years ago|reply
The voice seems real, not AI-generated.
[+] z61a|2 years ago|reply
Thanks. It is actually AI-generated.
[+] JCharante|2 years ago|reply
Why do you only have 5 karma? You should participate more often in the community
[+] z61a|2 years ago|reply
I usually read. Will participate more. Thanks!
[+] qup|2 years ago|reply
A very small percentage of users comment.

It's probably better that way.

[+] stevenae|2 years ago|reply
Very cool! The voice sounds like it has a bit-so-slight lisp.