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Dropbox has hidden third party AI settings, not disabled them

134 points| pmags | 2 years ago | reply

You are probably aware of the Dropbox third party AI sharing kerfuffle discussed last week.

If you login to your Dropbox account today you will see that the AI sharing tab in account settings is no longer visible.

This morning, through my university's IT contacts with Dropbox, we learned that the AI settings have now been hidden but are NOT off by default.

This is highly concerning and suggests that Dropbox is trying to sweep this issue under the rug rather than address the real privacy concerns that their AI sharing raises.

31 comments

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[+] mcv|2 years ago|reply
I wanted to finally turn off that checkbox a few days ago and couldn't find it anywhere. The entire page it's supposed to be on didn't exist. I had no idea whether that meant I'm automatically opted in or out.

Thing is, if they use my dropbox content, it may be more a risk for them than for me; it's mostly PDFs I bought in webshops; stuff copyrighted by other people than me. My consent isn't that relevant; they need the consent of the actual copyright holders. And they don't have that.

This is the big problem with all these tech companies suddenly realise new ways to mine all that data that they happen to have access to. The data isn't theirs, and it's quite possibly not their users' either.

[+] subtra3t|2 years ago|reply
This is especially a concern for Google Drive, considering how pirates use it.

Until very recently, nearly all CSF (clean steam files; the uncompressed, cracked game files) archives shared on the biggest video game piracy forum were stored on Drive.

[+] DropboxOfficial|2 years ago|reply
Jumping in to clarify some confusion. The AI third-party toggle is only visible to users who have access to our AI features. If you don’t see the AI third-party toggle, then you can’t view or use Dropbox AI features. To reiterate, neither this nor any other setting automatically or passively sends any Dropbox customer data to a third-party AI service. Please see our Help Center article for a list of those with access to Dropbox AI features: https://help.dropbox.com/view-edit/privacy-settings-dropbox-...
[+] pmags|2 years ago|reply
Can you explain why some users with personal Basic accounts (myself included) found the AI third-party toggle "On" when they checked last week?
[+] sgbeal|2 years ago|reply
FWIW, the "AI" tab indeed no longer appears on my EU-based "plus" account and the previous direct link to that settings tab (https://www.dropbox.com/account/ai) now redirects to /account/general.
[+] Techgyan|2 years ago|reply
The recent incident involving Dropbox's third-party AI sharing has sparked concerns within the user community. Despite the removal of the AI sharing tab from account settings, it has come to light that the AI settings remain active by default. This development raises significant privacy concerns, indicating that Dropbox might be attempting to downplay the issue rather than addressing the root problems associated with AI sharing.

This situation prompts a broader discussion on transparency, user consent, and data privacy in cloud services. Users are left questioning the adequacy of measures taken to safeguard their information and whether the platform is prioritizing user privacy appropriately. As the community voices its concerns, it underscores the importance of companies proactively addressing privacy issues and fostering trust through transparent communication and user-friendly privacy controls.

[+] kramerger|2 years ago|reply
Friendly reminder that your company probably pays significant money to dropbox for something you dont use.

At my last company I proposed an audit of our cloud storage services. IT emailed everyone to close their corporate account if they absolutely didn't have to use Dropbox (or move files to personal account if they were storing personal files).

It turned out that most paid a accounts existed because someone had shared something with an employer who then used his corporate email to create a dropbox account. We ended up saving A LOT of money by closing those.

[+] nikanj|2 years ago|reply
In most corporations, the only way to reliable send a large file to someone is to bypass the corporation's own systems. You gotta have Dropbox because IT disabled attachments in your Teams, your email scanning drops anything that does not smell like plain text and the USB ports on your PC have been filled with epoxy. Not even going to mention Onedrive and other Dropbox alternatives, because my experiences with those is uniformly terrible
[+] cyanydeez|2 years ago|reply
Our company just moved everyones desktop to a corporate dropbox. They also have sharepoints. The also just run servers for the actual project files.
[+] Nicholas_C|2 years ago|reply
Also a friendly reminder to close accounts for people who have left your company.
[+] anon373839|2 years ago|reply
I’m confused - how do we “un-hide” the setting to switch it off? I’m in the US, with a Dropbox Basic (Personal) plan, and I don’t have any AI settings available.
[+] plasticsoprano|2 years ago|reply
It was never offered for the basic plans.
[+] RankingMember|2 years ago|reply
I'm completely out of the loop on the current state of Dropbox but from context clues I'm guessing it's been plowed under by enshittification?
[+] cyanydeez|2 years ago|reply
Not actually. The setting is essentially "allow OpenAI to look at your files (we promise they won't use them for anything, pinky swear)"

It's only the part in parenthesis that disturbs people. If I told you that you can now search your drop box via open AI's integration, you wouldn't really care.

Oh, the other caveat is that the default position of the switch that allows the integration is on in America and off in Europe, likely because, you know, American's dont seem to give a shit how nakedly anti-privacy their tech companys _can potentially be_.

[+] jgalt212|2 years ago|reply
If the money men spent any real amount of time with an LLM, they would not be pressuring every enterprise under the sun to find a use case.
[+] coldtea|2 years ago|reply
Why would they care for it's effectiveness?

The money men care that it's in vogue, and sends a signal to prop up the stocks / make the company seem "innovative".

[+] rchaud|2 years ago|reply
Money men sell a vision to execs holding purse strings. Spending time with the technology would only hurt the pitch.