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Tell HN: Apple development certificate server seems down?

106 points| strongpigeon | 21 hours ago

I don't see anything on https://developer.apple.com/system-status/, but I haven't been able to install apps for development on my own devices starting at 11AM PDT.

Other people on Reddit seem to be hitting this too [0]. Anyone knows anything about it?

[0]: https://www.reddit.com/r/iOSProgramming/comments/1rq4uxl

Edit: Now getting intermittent 502s from https://ppq.apple.com/. Something is definitely going on.

39 comments

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[+] xutopia|21 hours ago|reply
For those wondering why this is a big deal it means that every developers attempting to run a development version of an iPhone, iPad or MacOS app cannot run their apps right now.

This is worse than Github being down and Apple Developers who pay 99$ a year for the privilege of writing software on this ecosystem aren't event getting a status page update: https://developer.apple.com/system-status/

[+] rendaw|11 hours ago|reply
I had signed up for an Apple Developer account for "sign in with apple". I had auto-renew on. For the last month or so I was getting increasingly urgent emails about "Your Apple Developer Program membership expires in X days.". I logged into the website and there was a text block talking about a "renew" button that didn't exist on the page. According to reddit this is because mine is set to auto-renew so it's fine (why the text though, then?). A few days ago the subscription expired without auto-renewing. And I realized, maybe I don't need "sign in with apple".

They couldn't be trying harder to sink this ship.

[+] andyvanosdale|17 hours ago|reply
It's definitely not worse than GitHub being down...
[+] ToucanLoucan|20 hours ago|reply
Can confirm. Spent over an hour trying to figure out why I couldn't build to devices just to get frustrated, browse to HN, and here we are.

I'm looking for a job shoveling pig shit as we speak.

What genuinely pisses me off is that this isn't noted on their status page, nor is it indicated at all when you, I dunno, revoke and generate certs repeatedly trying to solve a problem you didn't fucking cause.

[+] monero-xmr|16 hours ago|reply
The only thing worse is trying to get a denied Google Play review to change… considering you can’t even provide a comment to the reviewer objecting to your update
[+] ollin|17 hours ago|reply
Here was the developer thread https://developer.apple.com/forums/thread/818403 I found with lots of other reports of "Unable to Verify App - An internet connection is required to verify the trust of the developer".

Although https://developer.apple.com/system-status/ was green for most of the 3-4 hour outage, the page now at least acknowledges two minutes of downtime:

    App Store Connect - Resolved Outage
    Today, 12:04 AM - 12:06 AM
    All users were affected
    Users experienced a problem with this service.
Not a great developer experience.
[+] cube00|13 hours ago|reply
Can't risk those precious 9s of uptime.
[+] gt565k|21 hours ago|reply
Enterprise apps distributed via MDM & signed using in-house distribution certificates are dead in the water too with the error message "Unable to Verify App" showing on start-up.

Apple's status page is showing no problems (all green).

This is a really bad look for Apple.

[+] strongpigeon|21 hours ago|reply
I'm getting invalid certificates from https://ppq.apple.com. I think that's probably the root cause?
[+] gt565k|21 hours ago|reply
Hilarious... their provisioning profile query server has an expired SSL certificate?

Are you serious Apple?

[+] erkanerol|20 hours ago|reply
Why is all green in the status page? Really really annoying.
[+] colinbartlett|17 hours ago|reply
The Apple status pages (both of them) are some of the worst of the big league offenders, perhaps second only to Microsoft.

Full disclosure, I operate a product that compares official outage acknowledgment to actual outage impact times. (Which I won't mention to avoid self-promotion.)

For this specific incident, I saw the alert come across my Slack at 19:02 UTC. We received over 100 reports of this outage before the official acknowledgement was posted by Apple on their status page at 21:37 UTC.

Shortly after their acknowledgment, the reports fizzled out and then Apple marked the incident as resolved about 20 minute later.

The whole outage lasted about 4 hours from first report to last and wasn't acknowledged by Apple until 3.5 hours into it.

[+] testfrequency|9 hours ago|reply
Oh my god I’m so happy I caught this, even if it’s resolved.

I was pulling my hair out yesterday, kept checking the ppq site and was getting valid returns, but was in a doom loop of not being able to validate my certs. Issued 2 new ones before giving up.

As mentioned by others, frustratingly zero acknowledgment from Apple.

[+] curioussavage|15 hours ago|reply
Someone on the relevant dev team needs to fix that error message!!

So frustrating to get an error that is obviously wrong. Handle your error cases properly guys. It makes you look like amateurs.

[+] ynac|20 hours ago|reply
Any other services down for anyone? I've had a credit service portal fail for hours today with a notice of server issues. As well as a credit union login with a similar message. These are all first times for me. Some big black cape / hat pressure testing?

[edit] And FreeUSATax portal. Solar cone today?

[+] benn67|15 hours ago|reply
I’m in the 2 hours wasted club. Could have been worse.
[+] Orellius|17 hours ago|reply
And I was surprised why nothing worked, now I know. read comments here system is down hard.
[+] semtra|20 hours ago|reply
Bro im tryin to sideload and everytime i try to verify my app it doesnt let me what is even going on like i need my spotify back when will the certificates be back up what else can i use to sideload