bulltale | 11 years ago | on: All Hacker News Evergreen Stories Ordered by Score
bulltale's comments
bulltale | 11 years ago | on: Self-Stabilizing Boat’s Deck Is Always Flat, Even in Rough Waters
bulltale | 11 years ago | on: Blendle has received $3.8M from The New York Times and Axel Springer
As far as I am aware, there is no US-based Blendle yet? (An article aggregator where you pay per article). If so, they have a large market ahead of them!
bulltale | 11 years ago | on: Skunk Works Reveals Compact Fusion Reactor Details
Or are my assumptions way off?
bulltale | 11 years ago | on: Paul Graham and Jessica Livingston Interview [video]
bulltale | 11 years ago | on: Liberia signs 'transformational' deal to stem deforestation
bulltale | 12 years ago | on: Andreessen Horowitz Raises New $1.5B Fund
bulltale | 12 years ago | on: Show HN: Hubble Ultra Deep Field Viewer
When I click the hint for the oldest object in the universe I get: [object Object], with the URL: javascript:Zoomers.map.setView([79.39604189337487, -122.98095703125], 5)
bulltale | 12 years ago | on: Ask HN: Have you remapped the Caps Lock key? [Poll]
bulltale | 12 years ago | on: BlackBerry puts itself up for sale
And that is not enough.
bulltale | 13 years ago | on: 3D Printer for less than $400
bulltale | 13 years ago | on: How Samsung Became The Biggest Electronics Company In The World
http://www.businessweek.com/articles/2013-03-28/how-samsung-...
bulltale | 13 years ago | on: Better Place to file for bankruptcy
bulltale | 13 years ago | on: Introducing Graph Search
bulltale | 13 years ago | on: Should error messages apologize?
Cars: No, cheaper car makers will not degrade the experience, but they will direct less attention to the perceived experience by the end user, also because their margin is lower. Your point about the audio plug: It annoys me too, but this depends on the target audience. Do they value an audio plug over a clean dashboard? Toothpaste: Here a false claim is made. That does not convey respect to the user at all.
What complicates these discussions is that, for example on HN, they are discussed with people who often value features over a smooth experience. But I argue, that for the average high income user, the experience, the treatment is an important factor, next to features.
And to come back to the OP, treating your users properly will enhance the value of your application to this group.
bulltale | 13 years ago | on: Should error messages apologize?
In general, the hierarchy of error prevention and solving should be this:
0. Treat the end user as a normal human being (obvious? well, I wish it was!)
1. Limit the steps a user has to take to a minimum, but no less then is required to execute the main goal of the application.
2. Focus steps as much as possible on doing something that satisfies a needed input by the user (i.e. minimize program management by the user)
3. Try to stop an error from happening before it occurs or asap. (Example: The stop sign when you drag a file in Windows where it can't be dragged, validation per form step).
3. When an error occurs, show a concise, friendly error-message, with is tells the user how to fix the issue or prevent it (if it can be done by the end user).
4. The level of apology should be linear to effect of the error: if the error makes the user feel disrespected, it stops him from finishing the task or delays him. (i.e. apologise a lot if you application crashes, but a little if an e-mail address does not validate).
bulltale | 13 years ago | on: Should error messages apologize?
Step into a luxury car and ask yourself, why do I see this car as luxurious? Sure, it looks nice, but it will also convey a message that says: "When we created this car, we really tried to make you feel comfortable, treated well and respected".
This might seem like over stretching the question in the link, but underneath lies the question: "How hard do we want to try to serve the end user".
bulltale | 13 years ago | on: Ask HN: Technical pet peeves?
This does not mean I agree.
bulltale | 13 years ago | on: Websites I've never visited are in my Chrome history. Mac virus? Corrupt plugin?
- Do the bookmarks have any extra info? For example the links to the HULU pages. Do they contain parameters (such as ?campaign=fb) which could point to the origin of the bookmarks? - Try to reproduce. Remove/save some bookmarks, and visit the same pages you visited before (esp. FB) and see if the bookmarks reoccur. - Use little netstat to monitor connections. See if you spot something odd. But this is an time-intensive method.
It can be spooky when odd things like these happen on your pc. But many times it is just a confluence of circumstances. You could see this as an incident - when it reoccurs, then you have something to research. At that moment, put it on superuser or the likes. Probably you get better answers then here :)
bulltale | 13 years ago | on: The Most Revealing Job Interview Question
Very interesting that the best tests still have a low validity.