kbmittal's comments

kbmittal | 12 years ago | on: 5M users in 4 months. How hike plans to win the global messaging space

I am Kavin Mittal and you can point all your questions to me.

On Data and Airtel, can't blame you for thinking that way. Most of the industry is filled with those kinds. Airtel and BSB are different companies. No such thing happening.

1. "Authentication Tokens" are stored only with user permission. Why? So we can seamlessly allow the user who gives us permission to post to FB, Twitter. Its standard industry practice.

2. non-personally-identifiable information is something every app collects and should do so. It helps us understand our how to serve our users better. With respect to 3rd parties - see 'Kontagent' for example. They're a super smart data analysis company. Why re-invent the wheel. Again, a standard industry practice.

Have a skim through any other messaging apps terms and I'm sure you'll see nothing different.

Anything else?

kbmittal | 12 years ago | on: 5M users in 4 months. How hike plans to win the global messaging space

1. "Authentication Tokens" are stored only with user permission. Why? So we can seamlessly allow the user who gives us permission to post to FB, Twitter. Its standard industry practice.

2. non-personally-identifiable information is something every app collects and should do so. It helps us understand our how to serve our users better. With respect to 3rd parties - see 'Kontagent' for example. They're a super smart data analysis company. Why re-invent the wheel. Again, a standard industry practice.

Hope that puts your skeptical viewpoints to rest :)

kbmittal | 12 years ago | on: 5M users in 4 months. How hike plans to win the global messaging space

Here's our privacy policy - hike.in/terms. I'd love for you to go through it line by line. The invites sent when a user launches the app is user initiated. The UX built wasn't great clearly so we removed it.

On Data and Airtel, can't blame you for thinking that way. Most of the industry is filled with those kinds. Airtel and BSB are different companies. No such thing happening.

(Creator @hikeapp)

kbmittal | 12 years ago | on: 5M users in 4 months. How hike plans to win the global messaging space

Almost every consumer business in the Internet space loses money initially on every customer no matter how small or big. Else there wouldn't be a need for VC industry now would there? :). Having a viable business model is important and we have a few that we believe will work well. Time will tell (Hint: Not ads)

(Creator @hikeapp)

kbmittal | 12 years ago | on: 5M users in 4 months. How hike plans to win the global messaging space

We've built SSL on our HAProxy boxes. The concurrent load one can handle with SSL on one of these boxes is significantly less than without. Applying this to mobile traffic further reduces the average concurrent load we can manage on a HAProxy box. Given how quickly we've had to scale up its a technical decision we've taken.

Eventually we'd like to have it all across.

(Creator @hikeapp)

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