mihok's comments

mihok | 8 years ago | on: Show HN: Open Source alternative to services like Intercom.io and Smooch

Hey, really appreciate and honored you took the time to write a comment!

I think that our concept of operator transports and your API technology definitely have some parallels. We don't plan on marketing towards enterprise as we generally believe that they have money to burn on large sophisticated products like Smooch (or build it themselves).

We're taking it one step at a time, first build a good base, then figure out where to head from there. Again really appreciate you taking the time to comment and your feedback!

mihok | 8 years ago | on: Show HN: Open Source alternative to services like Intercom.io and Smooch

Thanks for the feedback :) Our initial "core" has been surrounding the live chat, but our approach has been to build it into many separate pieces. This allows us to focus on what we think are the major integration points next. As well as ensure that the things that need to scale well, do, like our socket server.

mihok | 8 years ago | on: Show HN: Open Source alternative to services like Intercom.io and Smooch

Wow, this is incredibly valuable feedback, thank you so much! We appreciate your candor (and encouragement!)

You're right in that the socket server is fairly easy to pull in using other tooling. Our focus at the moment is to just build a stable set of pieces that you can use to interact with your website visitor. The operator transports are where things will get interesting, connecting to other tools, etc. This is where connecting things like Pusher will shine, we hope.

Thanks again for the feedback!

mihok | 8 years ago | on: Show HN: Open Source alternative to services like Intercom.io and Smooch

Thats a good point re: secure apps/third party services. we also wanted to run a hosted service for the lazy who may not want to bother learning how to run each of the pieces ;)

Thanks for the feedback too, in complete honesty, it was a combination of we were interested in the language, and overheard it was good with concurrency... that was enough for us to give it a shot.

Edit: Also apologies for not answering your question re: email integration, its going to be one of the first major integrations we do!

mihok | 8 years ago | on: Show HN: Open Source alternative to services like Intercom.io and Smooch

Thanks ^_^ I havent heard of matterbridge before, so I definitely will star that and take a peak, looks cool

We've thought about working with xmpp because it would allow us to cover a lot of things people use to connect with, and plan on building out an operator (our speak for the other end of a web visitor's conversation) for it!

mihok | 8 years ago | on: Show HN: Open Source alternative to services like Intercom.io and Smooch

Hey all,

One of the creators, this is the first project we've taken from inception to open source, and are working towards building a hosted service [0]. A big motivator for building it was the high costs associated with competitors like Intercom.io and Smooch

It mainly comprises of 3 code bases, the server[1], the client[2] and then an application[3] to speak to the client.

As always would love to hear feedback, good and bad! Also if you have any questions let me know :)

[0]: https://minimal.chat [1]: https://github.com/minimalchat/daemon [2]: https://github.com/minimalchat/client [3]: https://github.com/minimalchat/operator-app

mihok | 9 years ago | on: Show HN: Stop the Bullshit

Interesting project, Is censorship the best coarse of action? Bare with me for a second, would it not be better to somehow overlay a meter or light indicating that this story is likely false. Even better, some sort of indicator that showed the # of sources (if any) and devised some sort of rating of quality/truthfulness.

I'm against all the fake news in Facebook et all but if we dont teach people to be good at detecting it we're just putting a bandaid over a broken bone so to speak. Am I being overly optimistic of society, that learning how to detect bullshit is better than doing the hard work for them?

mihok | 9 years ago | on: Some news from LWN

I'm somewhat a new reader in the past couple years to LWN and actually was thinking about subscribing just a couple weeks ago. In honesty, I didn't even realize LWN had subscriptions until recently.

Either way, I've gone ahead and paid for the year up front, please keep going, I thoroughly enjoy the articles!

mihok | 10 years ago | on: Free VPN integrated in Opera for better online privacy

Just installed it, and looks like you get, Canada, US, and Germany as options for the VPN. Tiny text below the enable button has this:

"Secure proxy provided by SurfEasy Inc., an Opera company based in Canada. By using the service you accept the Terms of Service. VPN connects to other servers around the world so your connection speed might be affected."

My only gripe with it so far is the VPN is across all tabs, so I have to switch it off to access some of my office VPN sites

mihok | 10 years ago | on: Show HN: I've been writing daily TILs for a year

Really well done and nicely organized. Did you find yourself noticing the overhead of writing these after learning something new? Or did you write them as an afterthought later on? Did you pick certain things to include rather than others?

Defiantly thinking about doing something similar to this sometime soon!!

mihok | 10 years ago | on: OnHub

What specs are you talking about specifically? It doesn't look like a server at all.

mihok | 11 years ago | on: Ross: Attorney built on top of IBM's Watson

Why is this only offered to lawyers and legal professionals? I have had countless scenarios where I just want to look up something regarding the laws surrounding a topic but get lost looking for accurate legal information... This seems like a perfect solution for that use case, no?
page 1