beerbaron23 | 7 years ago | on: Running an IRC Network in 2019: Challenges and Opportunities
beerbaron23's comments
beerbaron23 | 7 years ago | on: Ask HN: How do you make sound come out of your desktop?
I personally use the Klipsch Promedia 2.1 computer speaker set. These are quite famous for being the best speakers you could get that were targeted/designed to be hooked upto a computer machine. I've had them for about 12 years or more, still work amazing and I've had 6 different people over hear them and listen in for a bit, in turn all of them went out and bought themselves a set as well.
They look great, small profile but made of very heavy solid plastic and they heavier then expected when picked up. I believe they are ~30 watt RMS each, with 3" long throw speakers cones and 3/4" Horned Tweeters each. It comes with well built, ported 6 1/2" 150watt wooden sub.
For amplified computer speakers I have never heard better, to get better quality you are going to have to go with the amplified reciever/bookshelf speaker set-up.
Goodnews is, is that Klipsh still sells them new to this day. But be aware this set is cheaper and by the reviews seems they don't sound identicle to the originals. But if you don't want to spend more then 150$ these should hit the sweet spot.
https://www.amazon.com/Klipsch-ProMedia-Certified-Computer-S...
beerbaron23 | 7 years ago | on: Ask HN: Where do you source community ranked insight besides HN and Reddit?
beerbaron23 | 7 years ago | on: Ask HN: What can we learn from TempleOS?
beerbaron23 | 7 years ago | on: Ask HN: Which major cities are the easiest to move to with a new job?
beerbaron23 | 7 years ago | on: Ask HN: I'm 40 this year, and have depression. Any words of wisdom?
https://np.reddit.com/r/casualiama/comments/2lbqym/traveled_...
beerbaron23 | 7 years ago | on: Ask HN: Why is MacOS so popular among developers?
beerbaron23 | 7 years ago | on: ISPs Say They Don’t Make Enough Money
In most all cases they don't peer with the "big guys" they simply refuse. What they do is peer up with the local public peering exchange that's non profit/almost free, then the packets find the big guys on their own.
What the small isp's usually have to do is pay the big guys for use of the actual lines/access to the clients, as usually the big guys are the only ones allowed to run physical lines to houses ect, as in if everyone was allowed to run their own lines it would be a huge mess (see Mexico as an example for rats nests of cable lines placed by any company with the will to run them through the gauntlet)
beerbaron23 | 7 years ago | on: ISPs Say They Don’t Make Enough Money
You can see I have direct access to Google, Twitch, OVH (biggest data server in north America) and others.
beerbaron23 | 8 years ago | on: Firefox is on a slippery slope
#1 If you download the Developers Edition, Beta or Nightly edition, you agree to share crash data, new feature rollouts and participate in sheild test (which you can still opt out of). They tell you flat out these things will happen by participating in these previews (Which what this addon was part of and was tested by a measy 1% of the user base)
#2 By the screenshot provided, this user has "Legacy Extentions" enabled, which means they have to be using a Nightly build, as that is the only way you can still enable this feature. Hence they did not read the details on the possible trials they might be joined in. If they were part of say the Electrolysis trial I doubt there would be concern like this.
#2 In a full public release you are opted out of these by default, but can opt in if you wish.
#3 If you download the official release you are not subjected to any of this unless you decide to manually opt-in. It's not hidden, it's on the privacy page in the main preferences. For the pioneer experiments you have to go manually download a full extention to opt-in.
#4 If you downloaded the beta to check things out, then when 57 rolled out and you decided to stay on the release channel, you would have to manually go and switch the experimental pioneer off manually or refresh your profile as it keeps all your custom profile data. Same if you shared a single profile between all your installs instead on creating multipile profile.
#5 Firefox keeps a list of which experiements are on the way, details about it and you can see which ones you are taking part in in your about:support and also in about:studies
Info about this study taken from their study page: https://www.dropbox.com/s/vu2n2llbfyyyv1x/Screen%20Shot%2020...
Info detailing how to opt-in: https://www.dropbox.com/s/sk48o3fgookin4i/Screen%20Shot%2020...
Proof of my default settings on Nightly which opts me in my default: https://www.dropbox.com/s/blar0u0jdrzw37b/Screen%20Shot%2020...
An finally proof you are opted out by default on the public release of 57: https://www.dropbox.com/s/3zpwunknngy71pw/Screen%20Shot%2020...
beerbaron23 | 8 years ago | on: Firefox 57.0 Released
beerbaron23 | 8 years ago | on: Ask HN: Should my site support Windows XP?
beerbaron23 | 8 years ago | on: I bought a Switch from Nintendo and they threatened me with legal action
All the managers at these places are pretty uneducated and if you are working in the tech field, you are working with a bunch of people that know nothing about tech getting paid minimum wage, as anyone with the required skills is going to command a higher wage...
They belittle you by requiring you to ask permission to go to the washroom and to go on a 15 min break, which is bad enough, but what makes it worse is that usually the answer was "no, after your next call, ask me again". So it was normal to never get a break at some of these places. Although when they declined my requests to go to the washroom several times, I just said fuck it and went when I wanted.... and this is in Canada here....
The idea of assigning people to specific cases is one of the only ways to get something done right or at least know all the steps that were actually completed. Sadly most places didn't work that way as they "had" to squeeze in that extra call per hour. I'd regularly get in trouble for calling customers back, which to me is umm doing my job sufficiently.
I've found working for the company directly is much better then working for a 3rd party company. In those cases they care more about level of customer satisfaction. Out of all the major corps I've worked for Telus was adequate and Bell was the horrible.
beerbaron23 | 8 years ago | on: I bought a Switch from Nintendo and they threatened me with legal action
Best way to go is social media, companies have "Social Media Experts" that are employed solely for online damage control.
Another way to get something done is by sending a plain snail mail letter addressed to someone high-up at the company in question. You have to figure that out yourself as if you call the call center, the reps are never allowed to give out that information or they are told to tell you a fake address/fake person or the general C/O Complaints Department. Those go to no one at all and directly to the garbage.
Now if you successfully send a written complaint letter to someone high up, everyone knows about it, cause the internal police come to investigate if anyone at the call center gave out that information (It's a huge deal and grounds to be fired).
Another thing, youtube clips, if you are recording and posting on youtube your conversation with a rep, the company has a team to watch for that stuff. Once they find you doing that, you then become a "Flagged Customer" and we prepare while we leave you on hold, get one of the better reps available and have 2-3 other managers listening in on the line guiding the rep through the call step by step.
beerbaron23 | 8 years ago | on: I bought a Switch from Nintendo and they threatened me with legal action
I wouldn't get angry at the rep, it's the managers that pressure this kind of behavior in full force, if it's busy and you are on the phone for more then 4 mins, a manger comes over and stands behind you and tells you what to say to end the call even if it doesn't make sense and guaranties the customer has to call back...
To get the best level of service you have to call when it's not so busy. Never call on a Monday or early in the morning, that's when it's the most busy. Slow times are Wed-Fri 1:30pm to about 6pm then anytime after 10pm. Sundays are a good bet if the place is open, although usually most of the reps that work on the weekend are new/less skilled hence prone to make more mistakes.
beerbaron23 | 8 years ago | on: I bought a Switch from Nintendo and they threatened me with legal action
In the call center, when you call in, our number one goal is to get you off the phone ASAP. Every major corp I've worked for never had a way to tell the status of the delivery via their in house software. In times like this we check the notes to see when the last time you called and just keep telling you to wait longer, say "it's sent" even though we have no way of knowing this, we are told flatout to lie.
The major reason is that delivery is outsourced to another company, who then themselves outsources it again to other drivers who will work for the least amount of money possible. So there is no direct way of contacting them or even knowing which sub company is doing the delivery.
All the managers are concerned about is you taking the next call. I have gotten in trouble multiple times for going out of my way to make sure the customer got everything completed properly. Soon as the customer hangs up your headset automatically takes another call, so you don't have time to fill out extra paper work to get what the customer actually needs completed cause you are told to do that "On your own time" and since you get paid minimum wage you don't give a shit if things get done or not due to the poisoned environment.
Now say a real incident happens where you must call the delivery driver, it CAN be done, just that they never tell the employees that because it takes "too long". Basically you call the 3rd party delivery company and tell them what's up and then it's their job to relay the message (if they even know who is doing the delivery!) So only under special circumstances can that be done.
No one cares about wasted effort or customer satisfaction, as long the hold times are low and they can employ the minimal amount of workers then they are doing there jobs...
Another thing, when you cancel your account and the company owes you money, you tell the customer 6-8 weeks to receive the refund. Now if the customer gets really angry and makes a big deal about it, then there is a little button we click on the screen that mails out the refund to the customer the next day! So why do they do that? because of all the interest they make with your money sitting longer in their bank account. This company had 3 internal accounts that had ~2 Million dollars in each of them, filled with customers money just waiting around to be sent out when the automated timer printed out a batch...
All the corporations I've worked for all operated like this, whether I was paid minimum wage or a decent 20$ an hour. I've only worked at one place where they genuinely cared about the customer, but it was small enough in that you had direct communication to everyone, but that place closed cause customer service costs too much money...
beerbaron23 | 8 years ago | on: Fedora 26 released
beerbaron23 | 8 years ago | on: Fedora 26 released
beerbaron23 | 8 years ago | on: Ubuntu now available from the Windows store
If that bothers you, you can always just download the app from the dev's website and not bother with the store completely.
What probably happened is that you have an existing expired CC on your account, so just remove it and continue on...
beerbaron23 | 8 years ago | on: Ubuntu now available from the Windows store
I have Fedora 25 with TLP, it operates fine, there is nothing proprietary blocking it (but you do need TLP, install it asap to get any batt life out of Linux) on my macbook and I can almost reach 5 1/2 hours web browsing (Opera with battery saver). On OSX I can easily obtain 9 hours doing similar work. This is all on a 6 year old battery too.